RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Its really great”

Helpful Report

“Great, very quick service”

Helpful Report

“I have shopped Tibet Rug Company rugs from your site over several years. I have been very happy with the service.”

Helpful Report

“Beth was quick to reply to my message and provided the information I needed.”

Helpful Report

“I used the chat. Beth was prompt and gave me a solution.”

Helpful Report

“It was good. Got my question answered.”

Helpful Report

“Katie was great! She took the extra effort to make sure we were both discussing the same product. Really appreciate her input in helping to make my decision.”

Helpful Report

“My chat with Ben was very helpful and prompt. The website is excellent with good pictures of the rugs.”

Helpful Report

“Great experience! Brittany was exceptional helping me after my first rug was lost (not RugStudio fault)! I purchased another rug and received it yesterday and I love it. Brittany went above and beyond! Thanks so much!!”

Helpful Report

“Very Good! I really love the way the website is set up which made searching and filtering very easy.”

Helpful Report

“Kayla has been very helpful and friendly!”

Helpful Report

“Brittany was very prompt and polite addressing my question.”

Helpful Report

“Excellent. Very fast response and really nice customer service rep.”

Helpful Report

“Outstanding. Karla handled my questions extremely professionally and I placed an order for a rug. Could't be happier”

Helpful Report

“Chatting with Karla was very helpful!”

Helpful Report

“Very good. Chatted with Karla and she was very helpful”

Helpful Report

“karla was great”

Helpful Report

“I had a great experience working with Brittany in Customer Service. I would highly recommend! :)”

Helpful Report

“It was terrific. I used the online chat function - which was super easy and helpful.”

Helpful Report

“It was great. I got my question answered quickly.”

Helpful Report

RugStudio is rated 4.9 based on 3,226 reviews