RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received order really fast. Rugs were just what I wanted. Look great. Very plush next to our bed. For awhile I got quite a bit of fuzz from the rugs but nothing I couldn't deal with.”

Helpful Report

“Perfect for me! Was pleasantly surprised at the wonderful quality given the price. Exactly as described.”

Helpful Report

“easy to order and work with this rep- very accomodating”

Helpful Report

“I ordered 2 rigs, they came quickly, and I love them both!”

Helpful Report

“always excellent experience when i call or chat.”

Helpful Report

“Great service. Katie helped me get the discount I was hoping for.”

Helpful Report

“I had my rug delivered to Australia. Really easy process directing me to myus.com which I have never used before. Love my rug and now I'm using myus.com for other shopping. Would highly recommend.”

Helpful Report

“I am very happy with the small rug purchased. It is a great value and the quality fits the type of use Im giving it. I purchased other rugs from RugStudio, but this is the first time to buy online without actually seeing the rug and I was not disappointed. I will certainly purchase again and I recommend RugStudio to anyone looking for a rug.”

Helpful Report

“Excellent service and beautiful rugs!”

Helpful Report

“Beautiful rug with great price, and excellent customer service! Thank you!”

Helpful Report

“Rugs shipped in timely manner, good price. I had to store it for a month so when I when I finally unrolled it I was saddened to see it had to imperfections. Two small areas look like they didn't accept the dye. I could attach pics of the two areas. With moving and settling i didn't have time to make a call or email them. I would like some concession for the imperfections.”

Helpful Report

“The rug is beautiful and it looks perfect in my living room.”

Helpful Report

“Great selection of rugs. The rug I picked was delivered quickly and packaged very well. Very pleased with their services, would buy again”

Helpful Report

“I was so happy to find the rug I had been searching for and at such a great price ! Shipped quickly and came packaged with care !”

Helpful Report

“We are delighted with our new rug in every way. The colors, the selection, prices, fast shipping - even the great slip proof rubber mat - the experience was terrific. Plan to order more soon.”

Helpful Report

“You were supposed to price match and I've submitted all of the documents”

Helpful Report

“In the past I have had great service and selection with Rug Studio. However, recently I have been disappointed in the quality, selection, and service.”

Helpful Report

“Love my rug! It warmed my room up nice and cozy!”

Helpful Report

“Excellent service and packaging of the rugs. I purchased many with no issues!!!”

Helpful Report

“Good products, good service!”

Helpful Report

RugStudio is rated 4.9 based on 3,226 reviews