RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I received my rug promptly, it was packaged well and stayed dry even though it was left out side in the rain. The 5’x8’ Belmont rug in blue is beautiful and reminiscent of a William Morris arts and crafts.design. The colors are medium aqua blue with lt. aqua, dark blue and muted golds..very attractive.”

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“No problems at all. Found what we wanted, placed the order, it was shipped quickly, and received in perfect condition.”

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“Received my rug very quickly. I was a little disappointed that the colors were not as bright as show in the photograph.”

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“Great service. I needed to hold rug delivery after purchase date and Rug Studio did so with no issues. I love our new rug! Thanks.”

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“Quick delivery and a great looking rug”

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“Very good!”

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“online chat service staff were very helpful with finding my selection and offering a discount code for my purchase. Very easy to find what I wanted with the help of the online chat team!”

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“Shipment of the two samples that I ordered was very quick. Love that they are returnable.”

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“This was my third purchase and have been very happy with all three rugs. Fast shipping, great website all three rugs exceeded my expectations.”

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“Love the rug and it came even sooner than expected. This is the second time I’ve ordered from rug studio and I will refer this company to friends and family!”

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“Great service”

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“The sales person I chatted online with was both knowledgeable and nice. Great experience”

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“Great. Very responsive and friendly”

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“Frustrating until Pam and Brittney assisted, then they got my rug to me with perseverance with the delivery people.”

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“We're extremely happy with our rug. The rug is a nice quality, the price was great and it arrived on time.”

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“Rug Studio delivered a beautiful product in a timely manner. The rug and rug pad made an amazing improvement in my bedroom.”

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“Had what I wanted, and no hassles”

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“Katie was extremely courteous and kind in helping me today! I really appreciate all of the help she provided to make my shopping experience the best it could possibly be with RugStudio!”

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“She was so very helpful and accommodating. I will definitely shop here again.”

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“Excellant!”

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RugStudio is rated 4.9 based on 3,226 reviews