RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“GREAT!!!! I have purchase from you before! … and will again!”

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“Love my area rug. It is exactly the color described. Looks good in my dining room.”

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“My service experience was great.”

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“Beautiful and quick shipping !”

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“Love both my rugs more and more each day”

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“Rugstudio delivered exactly the product I wanted, well packaged, on time. Their shipping status communication was excellent.”

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“I absolutely love the rug I purchased. It exceeded my expectations. Thanks”

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“Color of rug is lime green when the description is lemon yellow. Because I like the rug, I kept it. I saw other complaints about the same problem, one person kept the rug and one person returned the rug”

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“Rug was exactly as pictured, arrived on time and was in perfect shape”

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“Good service via chat to get some information on the rugs.”

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“Katie was efficient and helpful. I am a first time buyer and was recommended by a friend. Happy to use again.”

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“Not happy”

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“Terrific. Katie was great.”

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“Excellent design, quality and delivery”

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“very good”

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“very helpful”

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“The representative (Katie) was able to help answer my questions right away!”