RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“awesome, kara was more than helpful and made the sale enjoyable”

Helpful Report

“Karla was a great help to me today!”

Helpful Report

“great! thank you”

Helpful Report

“Karla was extremely helpful. She gave me comprehensive information that more than answered my question.”

Helpful Report

“I ordered 2 matching rugs. The 8x10 came in right away but the 2x3 took 9 months for it to come in.”

Helpful Report

“Karla was very helpful and polite”

Helpful Report

“Very Positive. Received answers quickly.”

Helpful Report

“I bought a runner for my entryway and love it !!! Also another rug for the back door, it is quite lovely as well !! Thank you Rugstudio for your prompt attention to my order and delivery ! Kim Dallas TX”

Helpful Report

“Rug was ordered but not in stock...so it took longer to receive than normal. Had it not been delivered when promised the 2nd time...I would have cancelled the order. However, the rug itself is great!”

Helpful Report

“My purchase from RugStudio surpassed my expectations. The quality of the rug was excellent and the colors were true to the picture online. My Master bath looks beautiful!”

Helpful Report

“Very quick and reliable”

Helpful Report

“It has been very easy to navigate the iste and received quick responsese when chatting.”

Helpful Report

“service was very good”

Helpful Report

“Great! Easy to deal with. Website offered several avenues to process payment.”

Helpful Report

“Excellent.”

Helpful Report

“Karla was quick and helpful. Thanks, Karla!”

Helpful Report

“Great customer service and very friendly!”

Helpful Report

“Brittany was very helpful in getting me samples, picking colors and ordering my final selections.”