RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Their selection was more than adequate, as were the sizes available.”

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“Very good!”

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“could not offer me 20% but offered me another option. very nice service”

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“Good experience using chat. The response was very quick.”

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“highly responsive customer service!”

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“Quick and efficient service and all questions answered promptly.”

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“Great! The chat service on the site was very helpful!”

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“Awesome...so helpful!!”

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“Had a great experience with the chat person regarding questions I had regarding a rug purchase!”

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“Karla was awesome. Extremely knowledgeable and helpful!”

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“Excellent service. Answered several questions. Good advice.”

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“very responsive”

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“My experience with RugStudio was excellent. They were flexible and responsive to my questions before ordering. The rug came as advertised. Delivery came as scheduled. Very good experience. High recommended seller.”

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(RugStudio) -

“Helpful and quick”

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“Instant Chat help is very responsive and helpful!”

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“Quite and responsive representatives! Looking forward to purchasing additional carpets for my home. I have 3 so far....”

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“Bruce was very helpful. Thank you”

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“Excellent and delivery fast. Love the rugs and they are high quality.”

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“Outstanding // all staff was very helpful and more then willing to help me with all my questions and concerns. I am planning to use this company many times in the future. RFMuseums”

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“I called near closing time on a Friday and the phone was answered. I have sent a few emails and they have been responded to very quickly - this customer service does not go unnoticed. Thank you.”

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RugStudio is rated 4.9 based on 3,226 reviews