RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“The rug took longer than I expected to deliver and it is only a few weeks old and already fraying on the edge!”

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“The selection of rug to choose from was expansive and worth the time to go through them to fund the perfect rug for our home. And the service was excellent as well.”

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“Great response time!”

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“Our rug was just as we expected, good quality, looks great in our space. Shipping was quick, the rug pad was a nice bonus.”

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“I thought it was a great price and shipped quickly for me”

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“Katie was very nice and was easy to work with.”

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“I was very pleased with my purchase from the RugStudio. The rug I purchased was sold out and difficult to locate. RugStudio found the rug and promptly shipped it to me. Communication was excellent. Thank you!”

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“Great customer service!”

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“I wanted to complete the review questionnaire you emailed me, but I don't have a Google account and don't intend to get one. However, I will take this opportunity to let you know that the last order you shipped was fine (all my orders were) and I am looking forward to receiving the one on back order. I order online, but I always seem to have questions about the rug I am choosing, so I contact your personnel who are very courteous and knowledgeable. They are wonderful to deal with. Thank you.”

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“Easy experience from ordering to delivery . I have used Rug Studik for years and will continue to do so!”

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“Very impressed with the price and quality of the rugs I purchased from Rug Studio. I will definitely shop here again!”

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“Great experience, good selection & fast shipping!”

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“Ordered a shag area rug and after that a hall runner. Love them. Delivery was quick and easy.”

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“Received rug sample and colors were quite vibrant compared to the web site. Return of the sample was easy.”

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“Very pleased w product, delivery and CUST service”

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“Katie was very helpful in answering all of my questions.”

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“I am writing this review before I actually purchase a rug. Katie was available on the chat feature and helped me out with some info about shipping to Canada and more! Great experience so far.”

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“Loooove it so so much. Makes the room brighter and it's so pretty.”

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“I found a rug I wanted and nobody had it cheaper than rug studio. Shipping was fairly quick and rug arrived in great condition. Quality was so good for the price!”

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“I ordered the rooster carpet and it was exactly what I was looking for. Quality carpet that lies flat on the floor with no edges curling up like some. Vivid colors Brought my kitchen to life!”

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RugStudio is rated 4.9 based on 3,226 reviews