RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Received rug sample and colors were quite vibrant compared to the web site. Return of the sample was easy.”

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“Very pleased w product, delivery and CUST service”

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“Katie was very helpful in answering all of my questions.”

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“I am writing this review before I actually purchase a rug. Katie was available on the chat feature and helped me out with some info about shipping to Canada and more! Great experience so far.”

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“Loooove it so so much. Makes the room brighter and it's so pretty.”

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“I found a rug I wanted and nobody had it cheaper than rug studio. Shipping was fairly quick and rug arrived in great condition. Quality was so good for the price!”

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“I ordered the rooster carpet and it was exactly what I was looking for. Quality carpet that lies flat on the floor with no edges curling up like some. Vivid colors Brought my kitchen to life!”

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“I have not ordered my rug yet, but my online experience was great. My chat with Katie was so helpful and really gave me my next steps to take. The price looks like the best I have found so far but I will review again if I do purchase the rug.”

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“Chatted with Rug Studio and received information needed very quickly. I will definitely order from Rug Studio!”

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“Katie was very kind and quick to respond with exactly what I was looking for and answered every one of my questions. Thank you, Katie! Deborah Skipper”

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“Rug is attractive, but it sheds an inordinate amount. Time will tell whether the shedding subsides.”

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“Good! I was helped right away”

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“Operator was quick and answered my inquiry.”

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“Quick and friendly help!”

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“It was responsive and professional.”

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“I have received two different rugs instead of two similar”

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“Great. Quick response and helpful.”

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“I used chat and received feedback promptly. Very satisfied.”

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“Excellent service provided by customer service.”

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“Katie was friendly and fast.”

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RugStudio is rated 4.9 based on 3,213 reviews