RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Excellent!”

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“I just used "Chat" and got an immediate answer to my question. I will be purchasing three rugs today, using Rug Studio for the first time. I wish I could do the review after I follow through with the payment process. It would probably be more helpful to you.”

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“Magdelana was very informative and courteous! Also, she was very quick to respond to my question. Thanks!”

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“The service was great. My costumer service rep was very informative and helpful.”

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“Positive, fast, friendly, and helpful.”

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“Great!! helpful info and very nice”

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“Good experience with staff”

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“The experience was great but I would have appreciated to receive more information on some of the rugs pricing. Having to take another step was not helpful.”

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“I was offered a 20% first time customer coupon in exchange for my e-mail address but when I went to apply it to my first time order, it was denied. I feel duped by this, and am disappointed.”

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“Great, answered my question and was friendly.”

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“Very helpful customer service”

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“Great! Your chat person answered all of my questions completely.”

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“Easy and fast!!!!”

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“Great! Questions answered very quickly!”

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“Very good experience.”

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“excellent service.”

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“Brittany was prompt, helpful and professional. She is the reason we will be coming back!”

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“I had questions and was able to get the answer virtually immediate via chat. Jody was very helpful and informative.”