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RugStudio Reviews

4.9 Rating 3,226 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,226 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
Katie was very prompt, professional, friendly, and efficient.
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The person I chat with was very responsive.
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Very good service ~ available right away, and did not have to wait at all in between responses! I got the answer to my question as well!
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Katie was very helpful and nothing but great service.
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Great....quick response, beautiful rugs.
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Excellent.
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Found my beautiful rug at Rug Studio after a long search! We love it and the service we received was excellent! Thank You!
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Very good. We ended up changing our mind and returned the rug, but there service was great. Thanks
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I was very pleased with the quality of the rug. The service was excellent. Unfortunately the color of the rug was not what I expected.....it was described as mocha and ivory, however the actual color was quite a bit different (greenish) when seen in our space. The return was smooth and easy, and the Rug Studio person I spoke to, was very helpful.
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A+++++++++++++++++
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Rug was delivered on time!
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Our experience with RugStudio exceeded our expectations. The rug was delivered within 4 days in perfect condition.
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Fantastic! Very helpful and easy to find answers quickly
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Great deal and excellent prompt service on an outstanding high quality all wool 14 foot x 9 foot rug with prompt free delivery. We will shop at RugStudio for all our future carpet needs. -George Laskaris
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Very good service
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Quick response!
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Great service. Love Brittney.
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I have ordered several rugs from you over the past year and LOVE them! Thank you for great customer service.
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It was easy to view rugs and order. Tracking our order was also very easy. Love the rug it is beautiful.
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Excellent!!!
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RugStudio is rated 4.9 based on 3,226 reviews