RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Great quality. Received in timely manner.”

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“Perfect. Love the rug.”

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“I loved it, easy t use prices were good”

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“I was able to find a rug to match one I had for a few years. This was the only site I was able to find it thanks”

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“It was great. Will purchase again.”

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“It was great - Kayla was very helpful! I will purchase from rug studio again”

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“First of all, I want to compliment the website. The pixels for the pictures of the rug I chose where absolutely the best in comparison to all the other sites that carry this rug. It was the picture that actually helped me to make my final decision. Secondly, my experience in speaking with Karla on the phone and Kayla through "chat'" were excellent! Thank you for making this a five star experience. I look forward to receiving my rug!”

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“My experience was great. Kayla answered all of my questions regarding the Company C Art & Soul rug. I have order from RugStudio in the past will great service as well. Thanks you!”

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“The service provided by Rug Studio was outstanding! We were very pleased with the online order process and the updates and follow-up after our rug shipped.”

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“fine, OK, someone was there responding : )”

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“good, thanks”

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“Kayla in customer support was outstanding! She went above and beyond to help me! Excellent service, great selection and overall an extremely positive experience!”

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“It was really awesome. Found the item i was looking for.”

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“excellent. very helpful”

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“Though the customer chat hours can be somewhat irregular, the customer service agents are super helpful and go above and beyond to answer questions. The site is relatively easy to navigate and the prices are quite competitive. Hoping I love my rugs when I receive them!”

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“The chat feature is very helpful!! Jody helped me today.”

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“quick and easy”

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“My experience with Rug Studio was excellent. Brittany was able to answer all of my questions and offered this additional option for a coupon. I will be purchasing a rug and pad from you. I plan to recommend Rug Studio to my friends. I selected you because of the experience you have in this business. Thank you.”