RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Answered my inquiry efficiently and quick”

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“She was a great help, I really like the carpet it is just out of my budget, Hopefully, it will be reduced a little more soon. Thank you, Linda Robinette”

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“Online chat was extremely helpful and very prompt. She was able to answer my query quickly and with professionalism and courtesy.”

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“Thank you...she tried”

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“Terrific and quick!!”

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“Helpful and responsive, thanks!”

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“Katie was very prompt in helping me with checkout!”

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“Very helpful and quick to respond!!”

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“Katie responded to my questions honestly. If she did not have the information, Katie gave me contact information for the showroom in San Antonio.”

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“Love my rugs! Great selection of Navajo woven rugs! Delivery was as scheduled.”

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“as advertised”

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“Katie was very helpful and quick to respond to my questions. The quick response via chat is why I am order here and not elsewhere.”

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“Agent was very helpful. Thank you.”

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“It was excellent. Katie was great.”

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“great experience”

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“Prompt and courteous”

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“We love the rug but some of he nubs are coming loose.”

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“Great experience! Very quick & solved my problem.”

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“Easy to use website. Lots of info abt the product. Good prices. Product arrived quickly. All good!”

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“It was unfortunate Covid19 occurred during our order placement but you successfully coordinated the pickup at the closed warehouse.”

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RugStudio is rated 4.9 based on 3,213 reviews