RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Good price, quick ship, and beautiful rugs. Perfect! I am definitely buying from RugStudio again.”

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“The chat help w/Katie was very helpful.”

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“Great service! Rugs were exactly as described, and I would order again”

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“Exceeded expectations! Awesome product! Beautiful rug!”

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“I like the rug very nice. Looks great on the deck.”

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“loved the first rug i ordered so much i put it upstairs then i went shopping at stores for rugs nothing compares to your selection not to mention the price as Rug Studio. I ordered the same rug again for downstairs I love your selection and you can shop at home. The rugs are even more beautiful than the pictures on the computerrrrr.”

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“Great price and fast shipping. We love the rug we purchased, it arrived in great condition and for a very good price.”

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“KATIE WAS SUPER. KIND, SWEET AND QUICK. NOT SO WITH YOUR SITE THO. I THOUGHT I SIGNED UP MY EMAIL FOR A SPECIAL DISC. ON CHECKOUT IT SAYS USE THIS ONE POPUP2-0 NO IT DONT WORK. SO WTH DO I HAV TO CALL TO GET A DISCOUNT?”

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“Great - Katie was very helpful and quick to respond.”

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“Beth was very helpful in answering my questions quickly!”

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“I won't buy my rugs anywhere else. Great customer service”

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“The service was responsive. I do wish they gave me more time to reply before signing off.”

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“Excellent, fast, super helpful”

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“My experience with an online Customer Support Agent was amazing. Katie displayed World Class Excellence, patience, and provided me with an answer to every question presented. I will choose Rug Studio first for my textile selections!”

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“Great! Prompt and helpful.”

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“It was okay”

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“Katie was really helpful! She gave me info about the rug i was interested in.”

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“My rug is fabulous! The customer service was outstanding.”

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“Love the rug I ordered from RugStudio - it was a quick ship, with great communication. Will definitely buy from them again.”

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“Great! She helped me figure out the issue.”

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RugStudio is rated 4.9 based on 3,213 reviews