RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Wow! This was an amazing find!! This rug was the perfect color and size; the price was almost too good to be true. RugStudio kept me up-to-date on my order and the shipping progress. The packaged rug arrived in perfect condition (unlike a rug I had ordered from a different company & had to send back because it was packaged improperly & damaged in shipping.....). I highly recommend RugStudio! Please give them a try! Jan B”

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“Wonderful! the chat representative answered all my questions.”

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“GREAT SERVICE AND PRODUCTS. SUPER FAST SHIPPING AND STANDS BEHIND THEIR PRODUCT- WOULD DEFINITELY RECOMMEND.”

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“Rug Studio is an awesome company. We have purchased 2 rugs from them and we love both of them. Their service was excellent and we received the rugs in a timely fashion. We would recommend them to anyone.”

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“Great customer service and expectation of rug quality was matched. Awesome pricing as well.”

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“Very prompt and courteous staff!”

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“EXCELLENT! The customer service team is always SO helpful! and I love the large range of rugs you carry”

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“Have never been disappointed My first large purchase was a 17x 18 great room rug Ordering a new runner for my hall today Thank you”

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“Rug was perfect. Love it.”

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“The rug is beautiful, high quality and was delivered wonderfully. Everything about this transaction met or exceeded all expectations. Very pleased with all phases.”

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“Love my new rug! Thank you for your excellent service!”

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“We absolutely love our new rug! It is beautiful and exceptionally well-made. Ordering was simple, and I appreciate that you use PayPal. Our only disappointment was that shipping was delayed twice, and it took 2 months to receive our purchase.”

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“Rug is beautiful, will be ordering again for my new floors coming within weeks”

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“Good price, quick ship, and beautiful rugs. Perfect! I am definitely buying from RugStudio again.”

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“The chat help w/Katie was very helpful.”

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“Great service! Rugs were exactly as described, and I would order again”

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“Exceeded expectations! Awesome product! Beautiful rug!”

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“I like the rug very nice. Looks great on the deck.”

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“loved the first rug i ordered so much i put it upstairs then i went shopping at stores for rugs nothing compares to your selection not to mention the price as Rug Studio. I ordered the same rug again for downstairs I love your selection and you can shop at home. The rugs are even more beautiful than the pictures on the computerrrrr.”

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“Great price and fast shipping. We love the rug we purchased, it arrived in great condition and for a very good price.”

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RugStudio is rated 4.9 based on 3,226 reviews