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RugStudio Reviews

4.9 Rating 3,226 Reviews
A
Happiness Grade
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About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

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Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,\n12719 Cimarron Path San Antonio, TX 78249

A

Delivery - Fast

100.00%
Industry Average
Fast delivery, just like picture and excellent quality.
posted 1 month ago - Pam
We've used RugStudio twice now and had excellent results both times. Great rugs, very fairly priced, and delivery went exactly as planned.
posted 4 months ago - David
Rug studio came through after I had to postpone our delivery and were very helpful trying to accommodate our schedule. They were also very easy to communicate with and would get back to me immediately.
posted 6 months ago - Wanda Jane
The whole experience was well handled. Unfortunately you had no control over FedEx delivery time of 14 days.. however rug arrived in good condition.
posted 7 months ago - David
I liked the design. The price was good. delivery was fast. The negative (so far) is that I am not happy so far with the "shedding" of the rug in the more trafficed areas, particularly the dark gray / black area. It is almost like it is shedding. Maybe with a little initial ware is will stop. I hope.
posted 1 year ago - Paul
Wonderful company to do business with. I needed express delivery to Hawaii. The company worked with me closely on the delivery date. Anyone shipping to Hawaii knows the difficulty. Rug delivered on time and good quality. Absolutely will use Rug Studio again.
posted 1 year ago - Kimberly
It was wonderful. The price was amazing; delivery was prompt and very professional.
posted 1 year ago - Janna
Becky answered my call. She was friendly and answered all of my questions. She needed to call the warehouse to check the availability of the rug I wanted as the stock was very low, possibly just one. She called me back quickly. She explained the shipping process and also helped me order several rug pads. The delivery was also seamless. A very pleasant experience and I LOVE my rug.
posted 1 year ago - Paula W
Purchase was easy and delivery was quick. The rug arrived in perfect condition. Overall, could not ask for a better experience.
posted 1 year ago - Louise
The runner was so much more beautiful in person. The colors are perfect, a bit muted with some vibrant splashes, and the quality is excellent. Delivery was quick and the price couldn’t be beat.
posted 1 year ago - Patricia