RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I had a great experience with Rug Studio. I found them through a web search on a rug that I knew I wanted and they were offering a free rug pad with the order so I choose to go through them. I used the online chat to ask questions and they were very quick to respond and very helpful! I will definitely use Rug Studio again!”

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“Very good easy to complete the order”

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“Great! Brittany was very helpful!”

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“It was good.”

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“the chat service was helpful and informative.”

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“Great”

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“Service repres ntative on chat was very professional and courteous”

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“The rug studio was extremely helpful. Would recommend them”

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“Chat feature is very helpful so far. Haven't ordered rug yet but so far so good.”

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“It was fabulous. I got my question answered and my dilema was solved.”

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“I found the website very easy to use. The follow-up emails after registering have been helpful, although exclusions to specials aren't as clearly indicated in the email as they could be.”

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“I received quick help--right to the point--for the question I asked! So thankful!!”

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“Wanted detailed info on colors in rug and coupon offers...provided all info promptly. Was professional and courteous! Thank you!”

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“Kayla was very helpful and quick to respond. Great customer service.”

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“Wonderful! So pleased with the quick response and answers to my questions. Very helpful service and just got by far the best deal on the internet!”

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“very efficient and friendly service. having a live chat makes it very easy to do business - thank you!!!!”