RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I bought an arvo silver white rug online and was a little scared because I never ordered from them. They have good reviews online. I chatted with a rep and bought the rug through her. Fast shipping and ABSOLUTELY LOVE THE RUG! AmaZing quality and great, responsive customer service! Will order more!”

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“Very informative”

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“I chatted with Beth throughout the whole process. Beth was very knowledgeable and extremely helpful. Chatting with a customer service representative is very reassuring when purchasing a rug.”

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“Katie was very helpful and prompt in getting a technical glitch resolved. I wasn't able to see sizing or pricing for a rug I'm interested in. After the tech made the necessary tweaks, I was able to get all the pertinent information I needed.”

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“Amazing customer service by Katie!!! Very helpful in helping with an area rug decision. Will certainly shop here again!!!”

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“Super friendly and helpful!”

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“Katie helped via online chat to locate a rug I was interested in. Great customer service”

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“Thanks so much for your help! Answered all my questions!! Thanks for your help! Barbara”

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“Katie was curious answered my questions quickly. Highly recommend.”

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“My experience was EXCELLENT!! The person I chatted with was very helpful and assisted me in completing my order.”

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“Katie was very easy to deal with. Very professional and enjoyable.”

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“Very helpful, the rep gave me a link to the facility which can answer my question.”

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“Great! Katie responded very quickly and was very informative :)”

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“So far service has been very prompt and helpful! Katy via chat helping me.”

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“So far service has been very prompt and helpful!”

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“Great support! Quick and Easy”

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“Excellent!”

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“Excellent. Katie was easy to work with.”

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“Excellent!”

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“Katie was very quick and responded in a very timely manner. The experience was very pleasant.”

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RugStudio is rated 4.9 based on 3,226 reviews