RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,213 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous

Anonymous // 01/01/2019

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“Very accomodating. No problems at all. I am quite pleased. Already got one large rug for my living room now runners and 2 more area rugs. Not 1 problem...5 stars!!”

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“very good thank you”

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“Love rug, great shopping.”

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“My order arrived in a timely manner and the rug was well packaged. It looks exactly the photos online. I'm very happy with the service.”

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“Excellent customer service!”

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“Excellent quality and customer service!”

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“Beautiful rug. Judd as t not what I need. Service was exceptional.”

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“Excellent”

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“So sad, because the rug was beautiful. I didn’t know it was so fragile, but the first night my chihuahua ruined it. People should be warned that if they have pets, this is a no go. I called, but nothing could be done.”

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So sorry to hear that. Those little dogs sure can be trouble with their little nails. I do show that we offered you a deep discount on a replacement if you should choose to go that route. Just feel free to reach out to us when you're ready. Have a great day!

“Incredibly well made and beautiful pillow. The insert is like a dream.”

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“Great response time and information leading to a purchase .”

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“Received in a very timely manner - love them!”

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“So happy w/rugs! They are beautiful and good value fir the price.”

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“We love the rugs. Beautiful colors. And the service we received from RugStudio was outstanding. When I called with a question they had the information I needed and were very polite and helpful.”

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“The rug is perfect. The price was excellent. Delivery time was reasonable. We will probably get a better pad than the one that was included.”

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“Could not return item after multiple attempts. Please contact me at (818) 385-7440”

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“Very good! Easy website to use.”

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“The Rug Studio by far has the best customer service for online sales.”

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“I love the rug, its exactly what i wanted. It looks beautiful in my living room thank you! You were half the cost of the same rug at my local retail store.”

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RugStudio is rated 4.9 based on 3,213 reviews