RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I've dealt with Ann several times and she is fantastic! Thinks outside the box to make things work out. I'm chatting with Katie about coupons for sample orders and she is also very helpful. Impressive company”

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“Excellent and timely service by Katie. Thank you!!!”

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“great prices and easy website”

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“Katie was wonderful and personable, even by Instant Message! She is great and she is researching the availability of my rug! It’s so important to have people who can connect with customers on line and Katie is a master at it! Thank you for making my rug search easier. Kathie”

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“Great! Katie answered all my questions and was super friendly.”

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“Thank you for all of your help”

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“Nice and quick reply!”

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“great. Katie was very helpful”

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“very good and profesional”

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“very good”

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“Excellent. Katie was very helpful and provided me with the information I was in need of.”

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“KATIE the customer representative was very helpful when I chatted with her. Surya Sculpture rugs are high quality products.”

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“great! Very easy to use”

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“Fantastic! Katie via chat was friendly and easy to work with.”

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“Excellent. Katie figured out my problem and it was easily solved.”

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“Katie was very helpful and VERY quick to reply to my message. I was confused regarding the use of MyUS account and address in order to place an order to Ireland and she was very helpful. :)”

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“katie through the online chat was great!!!”

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“I spoke with Katie through Chat and she was so helpful. Rug Studio has always been a good expereince, but they have improved on it this last year or so. Thanks!”