RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Easy shopping”

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“Service was great. Quick and very responsive.”

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“The customer service rep was just what I needed.”

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“would like to get the coupon”

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“I did an online chat and they responded quickly and answered all my questions thoroughly. Thanks Karla!”

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“The selection is varied and wide. A lot to choose from. We like the modern choices available. Prices are comparable and perhaps a bit lower for the same item available on other sites.”

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“Very good service.”

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“Excellent! I got the help I was looking for and these rugs are so beautiful that I'm happy to have found this site.”

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“Love the chat feature. Answers questions immediately without the phone wait time.”

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“I received a quick and helpful response to my questions. Excellent customer service.”

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“Another great experience!”

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“It was very good.”

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“it was just ok”

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“Good so far. I was a bit confused since the email20 promo code says it applies to clearance but did not apply to my clearance item. Otherwise the customer rep was helpful.”

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“Good. Good descriptions of items, nice pictures, good variety on the site. The chat person came on immediately and helped me.”

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“so far it has been excellent”

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“Excellent! The customer service representative, Brittany, answered within 30 seconds. She looked into my inquiry and handled it quickly. Plus, she provided additional information that was helpful to me.”