RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,229 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Katie was great - excellent customer service. Thank you!”

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“It was just fine. Great selection of rugs.”

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“Excellent! Katie was very helpful; efficient with quick responses. Much appreciated!”

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“Five stars! Ordered the rug, was delivered in a short amount of time and really love the rug, colors etc. It is just what I wanted. I had a previous order a few months back for a different rug but it was different colors and pattern then what was on the website. Return was easy and they arranged for pick up. Would order again! Cynthia”

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“My rug was delivered 2 days earlier than expected. The quality is excellent and the online photo is a true representation of the rug I received. I will ofer from you agsin.”

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“This rug won’t stop shedding. Can’t use regular vacuum on it.”

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“We love the color and feel of the rugs, however, the larger rug sheds a lot.”

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“Everyone was very helpful. They answered my questions quickly and friendly.”

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“I am very pleased with my order. The rugs look as good in person as they do in the pictures. The ordering was easy and my order arrived quickly. I highly recommend Rug Studio”

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“My experience ordering from RugStudio was fantastic. My rug shipped out almost immediately and I’m very happy with the product. I would highly recommend purchasing through RugStudio and plan to purchase from them again and again in the future.”

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“Love my rug! I have 2 of them! Beautiful”

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“Great experience with customer service”

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“great! Katie was very helpful and answered my questions quickly”

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“Perfect rug at a great price. The free pad was a bit disappointing. The email said I had to sign for the package so I stayed home for 2 days waiting for the delivery. One day the pad came, no signature required. The next day the rug came, no signature required.”