RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Experience was great.”

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“Super cheap rug (pricewise) - couldn't find a better price anywhere and it shipped so fast!! Awesome”

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“Totally satisfied with my purchasing experience.”

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“I have purchased rugs from several online rug sellers. The best service (and rugs) have come from RugStudio. The rug that we most recently purchased is of very high quality. The most important thing is that they look like the pictures. I've yet to be disappointed in color or quality. The service is great. The rug was received in a very timely manner. I will always look at RugStudio rugs first when I need a rug.”

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“The rug looked nothing like the photo online or even the printed label that came with it. Color wasn’t even close. Would have returned it but the cost to return would have been more than what we paid for the rug. Very disappointed.”

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“Excellent. Online chat was very helpful”

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“Very good. My questions were answered and it didn't take too long.”

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“Fantastic. I had questions about a rug and a chat box appeared asking if I needed assistance. Very quick response and great information”

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“Beth was very helpful!”

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“Customer service was very good in helping me with a product!”

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“Haven't placed my order yet, but hoping for some assistance in the process to get what I'm looking for.”

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“Great service and fast shipping!”

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“Our Loloi outdoor rug came quickly and the quality was better than I expected. I will be ordering more rugs from RugStudio again very soon!”

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“Our Loloi outdoor rug came quickly and the quality was better than I expected. I will be ordering more rugs from RugStudio again very soon!”

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“Customer service has been super helpful with any and all questions and assistance. I am very impressed and will be shopping here for all my rug needs from now on. SO EASY! Thank you!”