RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Plenty of selections and sizes.”

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“I had a question which was promptly responded to with accurate/good information.”

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“Magda was very helpful and your website is very inclusive and the prices very competitive! I look forward to getting my merchandise!”

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“Wonderful, Magdalena was very pleasant and helpful!”

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“Magdalena provided wonderful and expeditious service. Very pleased.”

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“Excellent and quick!”

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“Excellent customer service”

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“Excellent customer service!”

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“Excellent! All my questions were answered quickly and professionally. This is my first time to use this site and I am impressed with how easy it all was.”

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“It was great!”

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“This was my first time purchasing a rug from the RugStudio website. I chatted with Brittany during my transaction and was accommodating and helpful.”

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“Fast, easy and customer service via text helpful and quick.”

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“very responsive and fast! thank you!”

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“Wonderful!”

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“Wonderful!”

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“Brittany was awesome”

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“Quick answers and very helpful!”

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“Very good, both today with Candace and three weeks ago with Brittany, very polite, very professional and very helpful. The products I've already received--a Karastan runner and a pad for underneath the runner--and the ones I ordered today--two more pads for other Karastan rugs I have--are excellent.”