RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I so appreciated the helpful information that I received from Karla in customer service, today. I used the chat function to inquire about info regarding the rugs that I was interested in purchasing. She was very helpful and answered all my questions.”

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“very helpful”

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“Very user friendly! Thank you!!!”

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“very good and efficient”

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“Great! Good help with my question!”

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“the chat feature was friendly, but the rugs shown are different colors on the same page”

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“Very helpful, fast response, I am very pleased with the chat line.”

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“As I was going to put an order in, I decided to start a chat to ask for any coupon offers that I might be missing. Karla, the customer rep, was very instrumental in helping me get what I needed. Karla was very nice and I appreciated her help and guidance.”

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“Always great service from the Rug Studio”

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“The customer support is doing a good job”

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“IT was a very good experience in general. Thank you Rug Studio.”

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“The service here is honestly amazing. Magdalena went above and beyond the help me and make sure my shopping experience was as seamless as possible.”

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“Very good. My questions were answered thoroughly and help was directed to the appropriate department/store.”

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“Very quick, helpful, and professional service.”

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“prompt answer to my question. Thank you”

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“Very Helpful!!!!!!!!”

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“it was fine”

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“I called the 800 number inquiring about a rug I saw Online. Karla helped me and she was great. It’s nice to feel valued as a customer with friendly and helpful service. I was looking at three other sites to buy a rug and I’m buying from Rug Studio.”