RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“I worked with Kate and she was absolutely great!”

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“My chat with Katie was excellent.”

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“Katie from your on line chat was very responsive and helpful”

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“Very good. Was pleased with Katie.”

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“5 Stars for Rug Studio and their customer service staff! Katie was exceptionally helpful and prompt in responding. My elderly dog ruined my rug and Katie was able to help me get it replaced. Thank you Rug Studio!”

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“Excellent!”

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“Katie was very helpful.”

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“Katie did a great job with my questions. Much appreciated”

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“Wonderful customer service. Very responsive and accomodating.”

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“Great! Katie answered all my questions and was very helpful.”

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“Good service, saved me a little money and time.”

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“Very quick and helpful response from Katie.”

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“Excellent!”

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“excellent and prompt”

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“I am so happy with my purchase! It was just as pictured and the quality was great. We had to change the shipping address and customer service helped me get it taken care of right away. I would highly recommend ordering for them. Prices are great too!! A local store wanted to charge me double for the same rug. I received free shipping and in just a few days! I am so pleased with my purchase.”

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“Ms. Karla, RugStudio Manager, was a delight to work with. Her professional demeanor and timely responses reflect on the whole company. I have already told 3 people of my pleasant experience with RugStudio. Thank you and keep Karla in the forefront!”

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“Katie provided amazing, quick service today and made it very painless to return an item. Rug Studio will get lots more of my business!”

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“Katie helped me with everything!”

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“The service was excellent. I chatted with Katie and she was able to help resolve my issue. Very professional.”

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“Wow!!! Not only did I get a quick response but an offer to help with selecting a rug. Much appreciated !”

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RugStudio is rated 4.9 based on 3,226 reviews