RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Great. I'm glad I was able to get some good answers on the rugs I am interested in.”

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“Very helpful and all my questions were answered.”

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“Terrific and timely!”

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“Very attentive and friendly!”

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“Excellent! Brittany was most helpful!”

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“Outstanding”

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“great online service”

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“The person I spoke with was friendly and helpful. However, I am very disappointed at using your web site. You listed 9 x 12 Gkn07 for $1,056.38, but when I tried to order it a few hours later, it was listed at over $2,000. Can the lower price ever be available again?”

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“My service experience was excellent”

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“It was great”

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“Great. Great customer service and great prices. The products are also good.”

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“It was very informative. They answered all my questions.”

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“Excellent.”

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“Wonderful!”

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“quick and efficient”

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“Very helpful.”

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“Very good.”

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“Karla was very helpful and friendly with me. She helped me find exactly what I was looking for!”

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“karla, the customer service rep with whom I chatted, was extremely helpful and honest in response to my questions about various rugs and ways to purchase and return them. Great job.”

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“very prompt, honest and informative!”

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RugStudio is rated 4.9 based on 3,226 reviews