RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Brittany helped me with all my questions.”

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“Great! Easy to order! Great customer service”

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“Rug arrived on date stated.”

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“Very quick delivery and we were very satisfied with the product.”

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“So far very good! I just wish I would have had my rug by now, a bit slow on the shipping compared to others.”

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“No issues. Happy with purchase”

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“Woman on phone wasExtrmely helpful”

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“Fantastic!”

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“I have purchased two rugs from rug studio in the past. Their website is easy to access and the photos and information are accurate and complete. I was very happy with my purchases. The rugs arrived in a timely manner. Rug Studio is very accommodating and I would recommend them highly.”

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“it was fine so far”

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“I have a trade account with RS and have always had terrific service!”

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“It was fantastic. Karla helped me find exactly what I was looking for. She even found me this survey to help me get 10% off so that the rug would fall in my price range. I probably would not have purchased the rug if she was not so amazing!”

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“So many choices and love the color chart of what colors are in each rug. Really help when deciding.”

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“Excellent...quick response!”

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“I received answers to all my questions and a willingness to help. It was a good experience.”

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“"EXCELLENT!"”

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“Immediately was able to chat with Jodi. Very helpful. Better than other sites.”

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“excellent, Jodi was very polite, courteous and helpful.”

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“Courteous and professional representative. Super fast delivery. Quality rug.”

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“Fast, easy, affordable”

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RugStudio is rated 4.9 based on 3,226 reviews