RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“Rug was delivered on the date promised and was exactly what I was expecting”

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“I really enjoyed speaking to the customer service representative and the chat session - both were able to answer my questions quickly and completely.”

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“It was very good.”

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“Very nice, knowledgeable, helpful people to talk with!!”

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“Very good! Helpful!! Very knowledgeable!!”

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“First time on this site and the rugs are phenomenal. The price are really good, found what I was looking for!”

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“It was awesome! What a nice site and beautiful rugs! We found a rug we really like and would match our needs perfectly!”

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“Great! I contacted customer service and then response was immediately.”

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“Received rug in perfect condition. Love it!”

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“It was great. Customer service was super helpful, quick and attentive! highly recommend”

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“The service was great. Rug Studio is efficient and delivery was quick!”

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“Your customer service is excellent. I received responses to my inquiries extremely quickly. Your products and selection are great, your prices greater. I will definitely return to you for my needs.”

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“They answered my complaint about the bad odor of the three rugs I ordered with airing them outside. They smell like mold. The rugs were a green shade instead of the gold color in the photos.”

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“Was good to get excellent service from an online company. My wife was very pleased.”

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“Rug was delivered on time and quality is great. I love it! I need another rug and plan to order from Rug Studio as well.”

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“vibrant colors and very well made. Fits perfectly in my den. This carpet came well packaged and was easy to unwrap and lay down on my wooden floors.Will definitely buy and recommend to friends and family.”

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“It went well. A pleasingly attractive wool rug was delivered to me in a timely manner.”