RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“My service experience so far has been fantastic! Each time I've chatted with the personnel, they have been VERY helpful. I've been shopping for rugs for months....I'm thrilled to finally find what I needed!”

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“enjoyable shopping experience”

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“Selection was overwhelming(that's good). Pricing is very fair and website easy to use. Thanks for the help, Marvin...”

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“Easy to search for a rug by color, size, price. Customer service chat is quickly responsive.”

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“Great ..so far..Hope I get more of a discount than 10%”

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“It was great!”

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“Great! I'll be shopping more!”

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“Wonderful! Brittany was helpful, knowledgable and kind. She guided me in the right direction and I am excited to see my new rug! :)”

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“Excellent and very helpfull”

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“great service”

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“good. quick response time”

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“They have a great selection of rugs, customer service was very responsive and helpful. The delivery of my items were timely.”

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“I purchased 3 different runners and pads from RugStudio last year. I LOVE them and the customer service and delivery was primo. I will always look here first for my rugs.”

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“When i had a question about my order, I contacted customer service and was given a response almost immediately.”

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“answer all questions easy too shop from website good return policy”

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“excellent selections colors come through very clear and precise”

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“Excellent experience! Brittany was very helpful and responsive. Will continue to shop at this sight.”

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“Great, order arrived promptly, as advertised. No shipping charge. Can't beat that.”

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“Karla provided me prompt accurate service with my online Chat today. I work in retail and I completely understand customer service. My compliments you our associates.”

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“So far, fantastic!”

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RugStudio is rated 4.9 based on 3,226 reviews