RugStudio Reviews

Name: RugStudio
Address: 12719 Cimarron Path San Antonio, TX 78249, 12719 Cimarron Path San Antonio, TX 78249, Texas
Rating: 4.85

4.9 Rating 3,226 Reviews

96 %

of reviewers recommend RugStudio

4.9

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

RugStudio 2 star review on 25th October 2024

Sarah

Anonymous

Anonymous // 01/01/2019

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“great service”

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“Prompt and friendly and accurate”

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“QUick; efficient.”

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“Kayla was super helpful and responsive to my questions and explained everything clearly and politely!”

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“Actually the Chat was very good and helpful. The item I wanted is out of stock but I will probably order.”

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“So far my experience has been great. CS reps are very helpful and attantive.”

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“Excellent! We have bought several area rugs from Rug Studio. They are as described and we couldn't be happier!”

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“Always very good with RugStudio. Thanks!”

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“Very good.”

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“Very knowledgeable and efficient in addressing my questions!”

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“Your rep was very helpful. Good website, good pictures.”

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“Bruce was very helpful with my questions through the chat!”

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“Excellent !”

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“My experience was helpful, quick, and rewarding!”

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“chat representative was very friendly and helpful”

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“Super easy to find what I needed and support was awesome.”

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“Great! Bruce was able to answer all my questions and was very responsive in helping me determine when the best time for me to order my rug was”

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“Very good! Brittany was prompt with information and that was very helpful”

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“Excellent so far. Very helpful with looking for discounts.”

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“Was able to get good info from Karla on the chat. She came online quickly and answered my questions thoroughly”

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RugStudio is rated 4.9 based on 3,226 reviews