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RugStudio Reviews

4.9 Rating 3,213 Reviews
96 %
of reviewers recommend RugStudio
4.9
Based on 3,213 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
This outdoor rug is good guality, lies flat, and the rich shades of blue add an inviting atmosphere to our outdoor space.
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Rug is high quality …….very pleased.
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I’ve made three rug purchases. I love both of them. The whole experience from ordering to receiving them was wonderful. I will definitely order from them again.
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excellent - quick response to my question
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OK, first time visiting
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Awesome. Katie did a great job in helping me with my decision: she gave me a place to call to check colors; good advise on returns; and gave me this opportunity to comment on my experience.
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Very great! I had great assistance from Brittany from Rug Studio. She helped me with my purchase.
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Positive, quick response.
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Great, the person was very helpful and knowledgeable. Thank you so much.
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Katie was great! Prompt and accurate, what a rare combination these days on "chats". Thank you.
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Excellent. The customer service was outstanding. They made an effort to help me find a rug that I liked and I did. Thank you!!!!!!!!!
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Quick response and clear information. Thanks!
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Katie was very helpful!
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The colors are stunning.
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excellent customer service, fast delivery too! :))
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Love the rug. It arrived undamaged, and I am very satisfied..
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I had some questions about availability and I was helped out in chat by Katie instantly.
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great with option to chat and see what coupons are available. quick response.
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I worked with Katie on the chat and she provided great service. Fast, efficient, cordial.
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Katie was very helpful and so willing to find ideas for me
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RugStudio is rated 4.9 based on 3,213 reviews