Rutland Cycling Reviews

“ Ordered a bike for next day delivery on the 31st May, the bike didn't arrive. ”

“ Completely misleading website showing they have items in stock when they're clearly not in a position to fulfil the order. Despite website saying item in stock, I called after 7 days and the items still not in the warehouse ready for delivery. Really misleading and caused me over a week delay which would have been even longer had I not called twice. Also, when they promise to call you back, that didn't happen either... ”

“ Ordered 6 x CO2 road bike cartridges which it said was in stock ,3 arrive as part order, had a look online still in stock😂 contact Rutland sorry don’t know what’s happened I will send you the remaining order,fantastic came next day delivery I was going on cycling hol,opened box and wrong order sent 😂 contacted Rutland and was offered a replacement or refund for wrong item. ”

“ Well what surprise........order has not turned up!!! I wish I did my research before ordering!!! I recommend to anyone that has had any delay of delivery or no delivery at all and you've had to fight for a refund to contact Trading standards asap!! Before some other smuck gets done over. Bombard all their socials until you get your goods. ”

“ Worst company in all world. Bought staff from them with next day delivery. They arranged despatch date week after order date. DO NOT USE THEM ”

“ Looked at their website to ensure the items I wished to purchase were in stock; 'last few' was the message. Rang to confirm and place order, given a date for delivery-3 weeks hence. I still have no bikes Large order) and told 'waiting for delivery from Giant. So they lied when they said they had stock. Very shady practices going on at Rutland. Buy at your peril! Order No: ON10002701* it's a real order Rutland ”

“ Took our money and promised delivery but nothing has turns up a week later. Avoid at all costs ”

“ Phoned sales department and ordered £3000 e bike on 3rd February and although the bike eventually arrived two weeks later in a battered, torn box, I had no order number, no confirmation of purchase, no notification of delivery date and no communication at all despite contacting customer services several times by phone and emails. ”

“ After a long period of radio silence I called the sales people who promised to dispatch ASAP and gave me an estimated delivery date, then nothing turned up. ”

“ Expected delivery on 17th. ”