“
This is my first E-Bike purchase through Rutland and I’d have absolutely no problem recommending them to anybody else, especially Kirsten, who offered excellent customer service in a polite and professional manner.
”
posted 1 year ago
- Arran
“
Matt our salesman was brilliant. He allowed me to test ride 5 different cycles before I finally chose one. He picked up on our conversation that we wanted a bike rack, within minutes I bought one, then lights for the bike....sold.
Just great service.
”
posted 1 year ago
- Anonymous
“
I bought some new panniers from Rutland but forgot to apply my discount code, contacted Rutland be got a reply from Kirsten who had sorted it out and applied the discount.
No mess and fuss free - great service 👍
”
posted 1 year ago
- Chris T
“
Ordered a Giro Synthe MPIS, fantastic delivery and customer service, fast forward 8 months and I needed a copy of the receipt, spoke to Kirsten on the phone and in a matter of minutes a replacement was in my inbox, every company should have customer care like Rutland provide.
”
posted 2 years ago
- Gavin Feldt
“
Excellent service from Rutland especially Shannon and Mirron. Problem with bike sorted straight away.
”
posted 2 years ago
- Mark
“
Many thanks to Shannon and Millie for sorting out my missing order. Bit of a mix up in the order chain but customer service was excellent in rectifying the problem.
”
posted 2 years ago
- Tim P
“
Ordered a Giant Contend 1 last week. Quality bike at a very competitive price! It was delivered promptly,bit of a mix up with dates but this was promptly and very efficiently dealt with by Rebecca in customer services. Great service would recommend to anyone searching for a new bike!!
”
posted 2 years ago
- Mr Denis Goulden
“
Very good service and advice from Rebecca
”
posted 2 years ago
- L Leader
“
Absolutely fantastic service from Rutland Cycles. Millie dealt with my query so quickly, effectively and reassuringly. I would highly recommend Rutland Cycles because it’s all about customer service.
”
posted 2 years ago
- Chris S
“
I needed a receipt for an item I bought two years ago, Anna was able to provide the receipt I had lost, within a couple of minutes. Excellent service now and when I originally bought the item.
”
posted 2 years ago
- Roy
