Rutland Cycling Reviews

Name: Rutland Cycling
Rating: 2.88

2.9 Rating 115 Reviews

46 %

of reviewers recommend Rutland Cycling

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Metrics

2.9

Based on 115 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor experience. I was one of two customers in the store. We both got ignored by the many staff who were all busy doing stuff but not looking after customers. I wandered around looking for the specific bike I wanted to look at ( and potentially buy) but got frustrated and left after 15 mins. I'll probably now buy online where I have zero expectations of customer care. Shame.”

Helpful Report

Posted 1 year ago

“Sold and took payment for a helmet, pedals and multi tool. All said were in stock and dispatched within two days. One week later nothing. Emailed and said only the helmet was in stock. They said they would post the helmet 24hr. Three days later it still hasn’t been dispatched. The only reason this company gets 2 stars is that they refunded me very quickly.”

Helpful Report

Posted 4 years ago

Rutland Cycling is rated 2.9 based on 115 reviews