Sable International Reviews

Name: Sable International
Rating: 4.83

4.8 Rating 1,694 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

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Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

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“Such an easy application. No stress..no fuss.. great website.”

Helpful Report

“Transferred AUD TO GBP to my sister in UK. So quick and easy and the indicative rate was slightly lower than the rate I actually got which was great. Only slight issue was that I couldn’t stipulate the exact GBP amount, had to do it in dollars and hope the rate was correct. Not sure if I just couldn’t work that out though. Funds cleared in 1 day!”

Helpful Report

“At this point I don't even know where to start with Sable, to put quiet simply the Lack of Communication is astounding, I would have to ask for an update for my application before being told "yes we have heard back and your application has been rejected". this has now happened twice, is my application, time and money a joke? I don't know if it is because I am dealing with you guys from overseas. it's been 3years of back and forth and nothing to show. On the Phillip Gamble website, they make it seem clean cut, No Passport, No Payment. so far this process is painting a different picture. I have spent so much in this process, I feel like i cant go anywhere else as I will most likely start spending afresh. I feel like I am being held ransom.”

Helpful Report

Dear Juliet, We are sorry to hear that you feel this way. Having conducted an internal investigation we find the below facts; • You first application, which was with the Home Office in the U.K. for a status confirmation letter confirming that they agree with us and you are a British citizen, was lodged on 26/6/2018 and it was approved on 5/12/2018. The Home Office then issued a status letter. • Your next application, which was for your passport and used the above letter as proof, was lodged with Her Majesty's Passport Office (HMPO) on 21/2/2019 and much to our surprise it was rejected – we felt this was unfair and agreed to lodge a complaint/re-application process on your behalf for no additional fee. • Your first re-application was lodged on 12/12/2019 and no extra fees for our time was charged to you – sadly, this application was also, in our opinion rejected incorrectly and we agreed we would work on a no fee basis to compile another re-application on your behalf. • Your second re-application was lodged on 21/2/2020 and no additional fee for our time was charged to you – sadly, this application was also rejected incorrectly. • This bring us to this present moment where our Managing Director has agreed to lodge a Director General’s review – we emailed you this on the 16th of March and once again, we were happy not to charge you for our time. As you can see, our firm have always gone beyond what is expected and a lot of uncharged time has gone into your application because we thought you were being treated unfairly and we are on your side! Lastly, we have always maintained that we would be happy to issue you a full refund of the case fee you paid (email sent you on the 16.3.2019). As you can appreciate we are not in control of the Passport Office or responsible for their actions and we are as frustrated with them as you are.

“I have used 1st Contact since 2008 and am very satisfied with their continuing great service and communication with emails. They offer great rates and even bettered my rate from yesterday. Answer all queries very quickly. I would always recommend them for their diligence n great service n wish the all the best on intergrating with Sable International. Thank you 1st Contact.”

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“My first time using 1st and so far very good. Everyone I dealt with has been friendly and helpful. I’m confident I will use them again.”

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“Just processed another transfer from GBP to AUD, and it was as quick and easy as ever. First contact customer service are always reliable and fast to respond.”

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“Quick, friendly and reliable.”

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“I am new to international transfers, and first contact have made the process extremely easy and seamless. If I have queries, they respond immediatley. I am very happy !MEli”

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“With 1st Contact Forex I can easily transfer funds to family and friends abroad.”

Helpful Report

“I've been using 1st contact for 10 years and never have a problem with my transfers; they have always been fast and efficient and the rate comparable (and quite often better) than other similar currency transfer companies - and way better than my banks. I've used 1st Contact to move money from the UK -Spain and Australia - UK and Spain -- and no problems. Definitely recommend them - and love the freebie voucher for my birthday!”

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“Awesome service, extremely professional and very helpful. Will never look anywhere else to do transfers ever.”

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“Great service and easy to deal with :)”

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“As always, quick efficient service.”

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“I get fantastic Forex transfer rates much better than my bank gave me. I also get a free transfer for my Birthday. Awesome!”

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“A great customer service!! Fast, efficient and friendly! Would definitely recommend!”

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“Quick, efficient and ensured I got the rate I wanted.”

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“1st Contact is a wonderful company who have been advising and assisting me for many years. Your staff are professional, knowledgeable, and kind.”

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“I love sending money abroad with 1st contact, every transaction goes smoothly and the money always arrives on time.”

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“Fast and efficient service”

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“Hi, I largely deal with Sebastian and Justin and thy ar friendly efficient and well trained. Regards Wade”

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Sable International is rated 4.8 based on 1,694 reviews