Sable International Reviews

Name: Sable International
Rating: 4.82

4.8 Rating 1,717 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,717 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

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Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding services and customer care.”

Helpful Report

“I am in London. I deposit R51000 into 1st contact account on 01.05.2020. to be transfered into my credit card in South Arica. Today is 13th May and the funds have been transfered into someone elses account in another bank. I have spent so much money on fone calls trying to find out where my money is! All first contact say is that this should not have happened! I'm a pensioner and trusted First Contact, but have to go to the Ombudsman 😠”

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Hi Moira, We’re so sorry you had this experience and can imagine how worrying it must have been. The transaction was processed on the 6th and when you alerted us of the funds not arriving on the 12th we did an investigation immediately. The funds were always with Nedbank they were just assigned to a different division but as discussed they are on route to you and will be in your account first thing tomorrow morning if they're not there today already. I hope you received the voucher codes we sent you this morning and benefit from the saving they’ll provide on your next transfers, as our way of hoping to make up for the inconvenience you experienced on this one.

“Cannot recommend 1st contact enough. Fast, reliable.. and without doubt the cheapest rate!”

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“Amazing Service! Always quick, always super efficient. Thank you for making Forex a breeze and .... one less thing to worry about.”

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“Amazing customer service and low fees!”

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“Hi, I have been using 1st Contact since 2012 as well as today and always received professional and speedy service. The Consultants are helpful, direct and accountable. Thanks again!”

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“Great, personal and very efficient customer service. Dean was extremely helpful, prompt and patient when explaining and answering all my questions regarding a large transfer which made me feel confident and at ease. He also managed to secure a rate I was happy with. Will definitely use 1st Contact again.”

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“Good efficient service”

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“No detail of service info first but give card info over the phone?”

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“Service and speed is excellent, been using 1sr contact now for over 5 years, simply great, Thankyou”

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“My transfers always get through in the minimum amount of time. The rates and charges are good. I've been using 1st Contact for about a year and never experienced any difficulties. I'll continue to use their efficient and friendly services.”

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“Customer service is top class, prompt friendly communication and I always get a good exchange rate.”

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“Thank you for efficient service. Having been using First contact for a couple of years with a break for past two years. I made my first transfer today again and no charge! Keep it up First Contact!”

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“1stContact is reliable and very safe to transfer money from one country to another without any hustle. All you need to do it to create an email and a password to access it at any time. You have to provide the information where you would like the money to go to and your recipient, for a very small fee. If you sent by standard method, every 5th transaction is free.”

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“1st Contact's customer service stands head and shoulder above others who spruik this this attribute which more often is self serving. Their forex consultant in Melbourne is friendly, offering advise and delivers on promises. He never leaves me in the dark, constantly sending me media messages of how the transactions are progressing.”

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“I am quite happy with 1st Contact. Their customer service is excellent, all my emails are responded to very quickly and the responses I get are informative. I am happy with the charge for transfers and it is great that when you do an EFT there is no charge!! Their platform is also very user friendly and the transfer of funds is quick! When I had a problem once on the platform (an Issue with my bank and not the platform) and I needed to urgently transfer funds, I called them and they did it on the phone for me. Amazing service !”

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“Excellent and fast service. I have been using 1st Contact for the past 6 years and have not experienced any difficulty. Best of all is that their rates are always better than any traditional bank.”

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“I was battling to submit a transfer because of the OTP process from the bank, and one Skype call to 1st Forex later, a wonderful woman had processed the whole thing for me, herself. I am really grateful, and very impressed by the help I received, thank you!”

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“I am a self-employed carer, and was having trouble receiving the OTP code from the bank, to allow me to transfer money online. I called 1st Forex on Skype from South Africa and spoke to a woman who processed the transfer for me, obviating the necessity for the OTP process, and calling me back once she had confirmed that the transfer had been successfully completed. I was most grateful for her help, and very impressed with her handling of the whole thing. Many thanks again, Sue Dawson.”

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“I am so happy with the service every time I need a transfer to be done, it is done so seamlessly. Thank you for being my number one choice at all times.”

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Sable International is rated 4.8 based on 1,717 reviews