Sable International Reviews

Name: Sable International
Rating: 4.83

4.8 Rating 1,694 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

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Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initial set up was easy with the help of the team. When arriving the majority of their assistance was also very good!”

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“I’ve used 1st Contact for years to transfer money from UK to South Africa to help pay my mortgage, send funds to my parents, gifts to family, etc. 1stC make it so easy and it costs next to nothing! Really pleased!”

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“Friendly professional service always! Using First Contact for about 11 years now!!”

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“The service is efficient. The staff are friendly and professional. When there was a system glitch, the staff rectified the problem by fast tracking my transfer. I've been using 1st Contact for 16 months and will continue using the service.”

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“Fast, seamless service every time - highly recommend!”

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“Professionals. Excellent communication. Quick transfer. Thank you.”

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“DO NOT USE SABLE !!! Incompetent, lack of urgency, will ruin your reputation with international suppliers !!! STAY AWAY !!!”

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Dear Mr Maharaj, We’re sorry that you are disappointed in the service you received. Just to clarify the circumstances: On Friday afternoon, the 1st of February you confirmed a quotation for your invoice with our Forex team and we subsequently booked the deal and sent you the trade advice immediately reflecting the ZAR required to cover your deal. You only made your payment the following Monday, not including the SWIFT fee of R 450 and on Tuesday 5th of February your funds cleared which was the settlement date. On Wednesday the 6th our bank informed us the balance in your account did not cover the ZAR amount to settle your deal because it was short the SWIFT fee. We informed you via email on Wednesday to please pay the outstanding amount, but as at Friday 8th had yet to receive a response regarding the matter from you or the required payment. Today, 11th February, we have made a plan to cover your outstanding balance with our funds to settle this deal and trust that we can resolve this matter directly through the Forex team going forward. Whilst we understand that you are upset, from our side we tried our best to assist you as quickly as possible and we are sorry that you are disappointed.

“Up to date everything is OK and no more comment.”

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“1st Contact have always been superb. They have lovely, helpful staff who will give efficient service. Really happy with them xx”

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“Customer service and online facilities are all excellent”

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“The service is very straight forward and easy + good exchange rates”

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“I was shocked at how quick and easy it was to use 1st Contact to transfer money abroad! Never mind having the best rate on the market! I am a very satisfied customer.”

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“I have been using this service for the past 15 years.. I have always found them to be very efficient and friendly.”

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“Very good experience from day one. I had starter with 1st Contact about 10 years ago. Always timely and no hassle. Would recommend to everyone who is looking for the service like this.”

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“Prompt, easy to use and no hassles.”

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“The website is really easy to use. The fees are reasonable and the money arrives at its destination without any issues. Speedy service”

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“I find the website easy to find. And i can add new payee and its user friendly. A very small fee. I am happy to send money when i need to as i know its is safe and secure. And from my phone. Very convient”

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“Reliable service with good rates and good customer care always”

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“Good deal not having to pay a fee as it was my birthday month”

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“Excellent service! If you ring up the staff are always efficient and friendly. I wish I had known about 1st Contact years ago as I make monthly payments to New Zealand.”

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Sable International is rated 4.8 based on 1,694 reviews