Sable International Reviews

Name: Sable International
Rating: 4.83

4.8 Rating 1,694 Reviews

96 %

of reviewers recommend Sable International

Company Reviews

Metrics

Info

4.8

Based on 1,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sable International:

We are experts in helping small to medium-sized businesses, private individuals and clients with international interests. These clients are often global citizens with family, offices, suppliers, clients, property or wealth overseas.

Sable International is the parent company of 1st Contact. Over the last few years we have been merging the 1st Contact brand into Sable International. You'll still get that same great service, just under a new name.

Our clients are at the heart of our business. First-hand referrals are our major source for growth in each sector. We realise that all of our clients are unique in terms of both their current circumstances and their future plans and we pride ourselves on thinking differently to tailor solutions that help.

If you are looking for a smart, approachable addition to your team, we’re always here and we look forward to working with you.

Visit Website

Phone:

+44 (0) 207 759 7550

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good rates and reliable”

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“Professional, efficient and hassle free online transfers every time. Fantastic self service and customer service......never fail to make it easy to use :-) thank you :-)”

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“Absolutely efficient, the lady who helped me was well informed and did everything as she promised. Excellent service”

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“No terms and conditions available, even when asked, which is against the law in other countries. Miscommunications and hidden charges. Frustration and stress. Transactions simply not actioned due to administrative cock ups on their side, but they did not bother to tell me! How long did they think it would be before I noticed? Love to know whether anyone actually wins the "draw" for giving feedback since there is no list published of the "winners".”

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Hi Jean, Our Forex director has reviewed your complaint and responded to your email. Please be assured that you were never charged additional fees. The way that Investec disclosed their fees changed in June 2017 and therefore you may have noticed it reported differently on your statement. In addition, many of your payments and withdrawals since 2013 have been processed free of charge at our expense. Prior to this recent transaction, our records show your last transaction was in 2015. Our business is heavily regulated by the FSCA and the South African Reserve Bank, and their forms and requirements have changed since 2015, which is why you were required to fill in additional forms in order for the bank to allow us to settle the trade. When we did not receive these forms, the trade had to be cancelled. The loss on the cancelled trade was incurred by Sable International and not debited to your account. The Rands remain in your account with us and you have incurred no costs. We have sent you the forms required to transfer these Rands back into your South African bank account. Thank you once again for bringing this matter to our attention and we trust we have addressed your respective concerns.

“Quick and on top of their subject”

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“Very efficient”

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“As usual, a very efficient and quick service.”

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“Professional customer service”

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“By the extremely fast deposit of my money from my Australian Bank Account, into my English Bank Account. Could not have expected any better. Throughly recommend 1st Contact.”

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“I find that the 1st Contact staff are very friendly, helpful and polite when you talk to them, the confirmation receipts are always sent out promptly and one really you can’t fault them anywhere. Well done guys alway a pleasure dealing with you. Ethel Coleby. From SA”

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“Easy smooth transfers with a minimal cost. Gotta love it.”

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“I've found it quick and easy to use the app to make the transfer”

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“Without fail, the customer service is exceptional and transfers are smooth. I’ve never had an issue.”

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“Easy money transfers when required; I’ve been using the 1st Contact service for many years now.”

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“Very professional people to deal with.”

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“Used 1st contact for years and always been excellent service and rates”

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“Super happy with the service! It’s a really efficient and secure way of sending money :)”

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“Early Thursday morning transactions often seem to take longer to arrive in my account than a similar transaction earlier in the week”

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“It seems that some things have changed with this service after many years of using them. The exchange rate that was shown was different to what I got when my transaction went through and that was twice. It’s misleading and not necessary. Very disappointing”

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“Prompt and easy to use online platform”

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Sable International is rated 4.8 based on 1,694 reviews