SACLÀB GmbH Reviews

Name: SACLÀB GmbH
Address: Mathilde-B.-Weichner Str. 3, Muenchen, Bavaria
Rating: 4.83

4.8 Rating 362 Reviews

96 %

of reviewers recommend SACLÀB GmbH

Company Reviews

Metrics

Info

4.8

Based on 362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how SACLÀB GmbH made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team is excellent! Instant response , quick shipping and keeping in touch till the bag arrived successfully. Thank you !”

Helpful Report

“Alles einfach Perfekt! Super schnelle Lieferung. Super Tasche!!! Vielen lieben Dank!!!”

Helpful Report

“Excellent Service”

Helpful Report

“Im beyond happy ! I found a bag that I have looking for months! Their customer service representative Maxine is very professional, efficient and friendly! Once the payment has gone through, they shipped within a day and I successfully received the bag in 3 days. I will definitely buy more bags from them again. Trusted seller.”

Helpful Report

“Great service! Fast responses, fast shipping. The bag I received was exactly as described. I will definitely buy from Saclab again!”

Helpful Report

“Perfect handling and communication ! Love to always add more nice bags to my collection💗”

Helpful Report

“Tolle Beratung u exzellente Ware u super Service ! Ich komme wieder ! Dankeschön”

Helpful Report

“It was my first time selling something through Saclàb and I can only report positive things! First, about the process: it was super easy to "offer" them a product. I filled out the online form and sent it to the team along with pictures of my Hermès bag and super fast I got a very nice answer. After that we just agreed on a price and the purchase contract was signed. My bag was purchased after less than three weeks and I was updated in between. I also got the money on time as agreed. I am super happy with my experience: an incredibly nice and professional team, constant help, contact and updates. In addition, sending the bag was completely free for me! Especially great: the commission at Saclàb is more attractive than almost anywhere else. I would recommend them to sell and buy anytime (of all the designer pre-loved stores, I actually love their selection the most).”

Helpful Report

“Very kind, friendly and professional team! Special big thanks to Oliver! He cared about me and my purchase and made it all work on time! Thank you so much for this amazing shopping experience! Rate 5!!!”

Helpful Report

“Sehr gute Auswahl an Luxustaschen zu guten Preisen und hervorragender Service. Sehr zu empfehlen.”

Helpful Report

“Very friendly communication. Item exactly like discription.”

Helpful Report

“The whole shopping experience was smooth, and customer service was great and provided additional pictures of the product before shipping it out. The actual product is exactly what described on the website. I only gave 4 starts out of 5 is due to the shipping flexibility and additional import fee wasn’t disclosed at check out. Delivery was required signature which option to hold it at the pickup location before delivery was not offered. This is a bit cumbersome for a working gal like me to be home to sign for the delivery during the week. The import fee had also caught me off guard. Wish it was disclosed at the checkout. Other than that, I will definitely purchase again.”

Helpful Report

“10/10 you guys rock”

Helpful Report

“my Kelly fairies. first class service, kind and available. and with a personal note attached.:-)”

Helpful Report

“As close to the original brand purchase I’ve ever made. So professional. I was assured of everything.”

Helpful Report

“Made my first purchase and I am delighted of it. The bag is in pristine condition! the shipping was fast and secure but most of all the communication and help of customer service was first class. I highly recommend.”

Helpful Report

“great value - high end quality - very fast delivery! I like and trust that shop”

Helpful Report

“Amazing service. Very quick to reply and ship. 5 star:)”

Helpful Report

“Incredibly professional. Very responsive in more than a timely matter. Reliable. I purchased a Hermes Kelly bag and for a big purchase like this they made sure I did not have a single worry. Couldn't be happier with the company and cannot recommend enough.”

Helpful Report

“Very good after sales service, product was as described”

Helpful Report

SACLÀB GmbH is rated 4.8 based on 362 reviews