Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

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“Online crypto investment is not a hundred percent guarantee. I was so foolish to trust some brokers on Instagram they deceived me to invest with them to earn good profits but it was all lies. I am presently working with '' 'wikihelpdesks @ gmail .com '' to help me recover my funds. Please stay away from this online stuff.”

Helpful Report

Posted 2 months ago

“After a couple of years colour faded. All corners joints are now a different shade. Handles badly pitted. Plus they are now bust.”

Helpful Report

Posted 3 months ago

“***THE ABSOLUTE WORST COMPANY*** Paid deposit for a door in January. Months later somebody else comes to measure it and then more waiting. Constantly chasing them for an installation date. Installation date comes and goes. Still not heard anything. Constantly ringing them and never getting a straight answer always ends with they will get another department to ring me back (which they never do) Wish I didn’t bother.”

Helpful Report

Posted 6 months ago

“Agent come to evaluate and make quote on 12th of April. Today is 25th of April. Agent does not reply to messages, or calls after. Company keeps replying "we will get in touch in 48h" If giving a quote for 5200 square feet house is a chore for this company, what would be with fulfilling the order...”

Helpful Report

Posted 6 months ago

“I was thinking of going with this company, but thank goodness I read all upto 20 pages of reviews first!! After speaking to them on phone,they were kinda unhelpful. Because of the unhelpfulness at the first level phne call, before going further, I decided to read the customers reviews.. Well what a good job i did! Whilst they quote their services at 3 and half stars, there are infact 20 pages of ratings that i looked through, where they were almost all 1-2 star only quoted by Customers Ratings! In horror at some reviewers experiences, i was so glad I didnt take up their services! and thanked my 'gut feelings' after speaking on the phone, made me feel i had to research this company further before committing to a salesman calling at the house to measure and quote! BUYER BEWARE! It will serve you well to read many of the heartbreaking reports on work and products from this company! Thank goodness i seem to have been saved by my gut instinct! Worth a read .. I wish you Good Luck if you decid to go ahead!”

Helpful Report

Posted 7 months ago

“Just had someone come out for a quote on french doors, he was miserable soon as I opened the door he then was making excuses why it can't be done, about a gas pipe, I said I will get it moved and put a blocker on it then he come up with more excuses than went back to the gas pipe so I told him not to bother then he left with out saying goodbye just a complete waste of my time. I wouldn't waste your time with this company rude and obnoxious.”

Helpful Report

Posted 8 months ago

“Just signed a contract at the begging of February for a front door. Worst decision ever! They are lying their custormers trying to minimise the time of the presses but that’s a lie. I’ve been told by Steve (the guy coming to offer the quote) that my survey will be in around 10days after signing, now 1 month later they called to booked the survey in another month time (2 months after the contract just for survey) … not to say that after the survey will need to wait another 8 to 16 weeks for the door to be fitted. Disappointing!! Not trusting them anymore. Will update when next steps will be done..”

Helpful Report

Posted 8 months ago

“I cannot stress enough how incredible it was to work with the Hackspeditiously team. I was scammed out of $155,000 in a crypto investment that I had been in for over half a year. Although things started out well, things went south, and despite my persistent complaints, I was unable to recover my investment. I tried several other methods, but unfortunately, they were all unsuccessful. That was until a friend recommended the Hackspeditiously team, and I decided to give them a shot. To be honest, I was skeptical at first, but sending that first email to the address provided was a game-changer. The team's help enabled me to recover my almost-lost asset much earlier than the two weeks window given by the team. I'm glad I took the chance and reached out to them. It made a significant difference amidst the trouble I had to deal with. I am confident that I will rely on them time and time again and would highly recommend them to anyone in a similar situation. If you ever find yourself in this kind of situation, don't hesitate to contact them via email at (hackspeditously @gmail. com ) or through Whatsapp at +1 5 6 7 2 4 6 3 1 1 7. Trust me; you won't regret it!”

Helpful Report

Posted 8 months ago

“Arrived to give a quote on new door. Clearly did not want the job or willing to think around it. Took it for granted we wanted the same as before. Errr no. And they say they only do straight mass production. Trying asking the question of the customer first. I had this with them before and compromised. But now not any more. Plenty of good companies out there who CAN do it and when we find one they will have other business from us. Decent job but same issue.”

Helpful Report

Posted 8 months ago

“Avoid at all costs. Everything done by them needed fixing. And now they have gone out of business you can not get anything fixed as the warranty is useless. They just tell you to speak to your bank. Fitted May’23. Still an issue jan’24! I’ve now noticed they have done this before and will probably do it again! So avoid. Complete cowboy scam🤬”

Helpful Report

Posted 10 months ago

“Had a new back door fitted last August now it's winter there is a terrible draft coming from it even when it's locked you can still feel it We never had a draft from our old door which was 15yrs old”

Helpful Report

Posted 10 months ago

“Windows installed in June 2023. Replaced original windows that were 40 years old. New windows are cold and let in a lot more noise. Wish I had stuck with the old ones.”

Helpful Report

Posted 11 months ago

“JUST TO LET YOU KNOW THAT SAFESTYLE HAS GONE BUST CHECK IT OUT”

Helpful Report

Posted 1 year ago

“Great company but unfortunately they are shutting down. Meanwhile if you need windows and doors call Edenglaze Uk.”

Helpful Report

Posted 1 year ago

“We had our door installed on the 31st July, the lock broke a week later. A engineer came and put through the window after taking a crowbar to it and damaging the door. Safe style assured us the door would be replaced but would have to wait 6 weeks for another door to be made. The door has still not been replaced, we were then contacted again and told another 4 weeks to now another 4 weeks. Due date now 17th November. The door was not and is still not secured so anyone can get into our house which our house insurance would be void if anything was to happen. Safe style just keep saying sorry and that's it. We cannot get to speak to any managers as all we get is "there is nobody available" Being a manager myself I find this hard to believe, you make yourself available for your customers. Poor service from what was a faulty lock from a Safestyle product. I would advise anyone considering Safestyle to go for a private company as I truly believe the situation would of been resolved by now and not having to wait 4 months after installation.”

Helpful Report

Posted 1 year ago

“Very polite workers, no mess left at all. Very happy with installation.”

Helpful Report

Posted 1 year ago

“We were promised a high standard of professionalism. Scaffolders turned up a day late and placed the scaffolding within centimetres of the conservatory door, essentially blocking a fire escape. They left debris from the work all over the conservatory roof, guttering and patio. Ladders were used to gain access to the garage roof where the guttering was damaged. Safestyle were contacted but refused liability as we had 14 days to report any issues. Scaffolding came down on the 11th October, Safestyle were contacted 23rd October and according to them that’s outside 24 days. Cannot recommend this company in any way shape of form”

Helpful Report

Posted 1 year ago

“Absolutely shockingly awful experience DO NOT GO WITH SAFETSTYLE UK. We used them to replaced uPVC windows in our property in north London, I can not begin to explain how stressful it has been. They visited our property June 2023 and sold us on a tight turn around and low price and good product. We signed on the deal and paid deposit. They sent a surveyor out quickly as agreed, after this visit it descended into chaos. We did not receive a clear report from the surveyor and we were unable to understand from anyone at Safestyle what was going on for 3 months. They avoided our calls, emails, letters sent by hand to CEO etc, we even tried to contact personnel at Safestyle via linked desperately begging anyone to help us. Finally someone had the courage to contact us and admitted they had messed up our order and under-priced the job by £4,000!!! which was almost a third on top of the original price we had signed on with them. We could have pulled out at this point and started from scratch with other company, we should have!!!! We managed to negotiate this £4k needed down somewhat and with the promise they would install the windows for us in the next two weeks, we believed it was still the only option we had as the delay to our build at this stage was causing a huge amount of other issues. To start from scratch with a new company, the timelines were difficult to face. The installer eventually came to site after some more delays and was APPAULING, they turned up two hours late complaining about traffic and told our builders before they even got close to the property the scaffolding was not in the correct place and within 10 minutes was back in his car saying he wasn't doing the job, even though we had shown photos of the scaffolding to Safestyle in advance and had our builder call Safestyle directly and discuss with them to make sure everyone was in agreement in advance of the installation visit that the site was ready for installation. We were forced to pay another £2500 to move the scaffolding, after talking to multiple people at Safestyle they told us this was our only option. When the next installer arrived on site it was a different friendly person from the 1st thankfully, BUT he said that if he had been the original person to arrive on site two weeks prior he would not have needed to move the scaffolding, which was heart-breaking as it had delayed us by another two weeks and cost us yet another £2500 as two weeks prior we were told we HAD to move the scaffolding. The financial ruin we are now in thanks to Safestyle has caused us unprecedented stress. Many of the windows were damaged on arrival, so the majority were sent back so we faced yet more delays. We now have the windows installed thankfully (its now mid October so around 4 months late), but they are really not a great product at all and installation wasn't up to scratch, gaps and filler shown, they look unfinished. We will live with this though as at least we have windows. The additional costs we faced, delays and appalling customer service, its been unbelievably stressful, this is an AWFUL company that should be shut down. I will be doing all I can to inform potential customers to save the pain we went through. Reviews/watchdog/panorama I will be reporting where I can. Safestyle - I see you for what you are and you should be ashamed.”

Helpful Report

Posted 1 year ago

“I reported that representative Mr. Benet is disturbing me and my family 4-5 times in 6 months and just now just another representative came in (around 6pm) while you promised me that the branch in Flintshire or Denbighshire whatever he's are will be informed and my house is on the list not to be distributed. If I wish to buy a door I will buy it but it want be your company!!!”

Helpful Report

Posted 1 year ago

“I had someone come around to give me a quote. They then start giving me a ‘best price for the day’ and if I didn’t commit I couldn’t get it for that price. Pushy tactics, horrible sales people. After this when I said I only wanted one window done they gave me a price of 750 as this is the minimum order only to harass me over the next few days to try and commit. I’m talking over 20 calls in 2 days. PLEASE AVOID!”

Helpful Report

Posted 1 year ago

Safestyle UK is rated 3.6 based on 1,935 reviews