Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service brilliant workmanship really pleased would reccomend to all”

Helpful Report

Posted 4 years ago

“Safestyle first class service right from the start to finish excellent customer service first class workmanship would reccomend them anytime also in these difficult times health and safety was all carried out to perfection”

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Posted 4 years ago

“Our new patio doors looked lovely as does our new front door and windows. Courteous fitters very mindful of safety and cleanliness.”

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Posted 4 years ago

“Delivery and fitting was amazing really pleased with the product and service of fitter. In terms of customer service I didn’t find it good at all. I tried to contact them multiple times and didn’t ever get a response. Needs work”

Helpful Report

Posted 4 years ago

“I genuinely can't warm you strongly enough not to use this company. I had Windows installed in June. You will have scaffolding for any Windows above ground floor, and they will be there for about a week before the installation, and then for around about two to three weeks afterwards. The scaffolders won't have been told what the job involves, so will have to come back twice, and argue with the fitters as it has be installed incorrectly. This means on the day of installation, the fitters won't start until the scaffolders return. The fitters meanwhile, will leave a mess in every room they go to. There will be expanding foam on walls, bedsheets and the carpet. You will have to repaint one room due to handprints in silicone on the walls, and replace a windowsill in another. All of this will not become apparent straight away as you will be too focused on the fact that the locks on several of the windows are incorrectly positioned and won't lock. This will handily focus you on the fact you now, thanks to safestyle, have a handy ladder to a now insecure window or three for easy burglar access. Just to ensure your home is now fully open to the elements, most of the trickle vents will be poorly fitted and stuck open. You have to hand it to safestyle, as for the sake of completeness, they will also ensure that one of your fire escape windows will not open without shoulder barging the lock, to ensure you really mean it when you need the window open. Fortunately, Safestyle will send an engineer to fix this minor failings. He will arrive pretty much at random and with no parts to fix anything. Expect them to disassemble one of the locks, making another window insecure, state its not their problem, it will have to be rebooked and leave. Never fear, Safestyle will leap to a speedy two month response time, and then ignore any and all contact as you try to tell them the day they have randomly assigned may not be suitable. Even asking for an afternoon appointment time is far too cheeky, as their engineer will eloquently point out when you say you can make 11am at a stretch. The excitement and adventure of attempting to hold Safestyle to their promised standard is truly something the courts alone may be able to quell. Honestly, I had used safestyle before and they were fine, but on the basis of this occasion, you will be better off with any other supplier. I do not know what has changed, but I will avoid them in the future and will tell any and all they would be better off never engaging with them.”

Helpful Report

Posted 4 years ago

“Great straight forward service, great french doors fitted beautifully”

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Posted 4 years ago

“Good friendly service by installing operative, price very competitive, all in all am very satisfied”

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Posted 4 years ago

“Very happy from start to finish, was able to arrange appointments around my work schedule as I work Monday - Friday. PPE and social distancing rules followed. Front door looks very attractive and has made a big difference to the look and feel of my house. Fitter was very friendly and polite with prompt fitting and cleaned up all mess. Competitive price and long warranty.”

Helpful Report

Posted 4 years ago

“Fantastic Service. Within a day of applying online for a call to get a quote, I had the home visit booked in. As I work in the week they tailored it to the weekend at a time that suited me best. Saturday and Sunday! The gentleman who came out was extremely knowledgeable and was able to answer all my questions. He also wasn’t pushy which I appreciate. I was attracted to the interest free option. Once I decided to go ahead, giving a very competitive price, another gentleman came out to measure up my doors. Within 3 weeks they were custom made to fit. Again same day the fitting appointment was made and this was on a Saturday again to suit myself and my partner. The fitters turned up on time and were in and out extremely quickly with very very good results. They stuck to all the guidelines too. Follow up call happened within a few days to ensure I was content. For ease and promptness I would definitely recommend.”

Helpful Report

Posted 4 years ago

“I have recently had all my windows, doors, facias and gutters replaced. The fitters were very polite. They completed the installation in a timely and professional manner and cleaned and tidied up as they went. Would definitely recommend your company.”

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Posted 4 years ago

“Found the door fitter a very polite social young person.very pleased with the work that was. carried out can recommend them”

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Posted 4 years ago

“Found the door fitter very pleasant polite young person .very pleased with the work that was carried out and can recommend youre company as a five star service”

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Posted 4 years ago

“Fantastic service, really quick and easy service and I am do happy with the job! I would recommend to anyone wanting new windows and doors.”

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Posted 4 years ago

“Very happy with our new front door. Polite and friendly fitters Professional and efficient service with no mess, all swept and tidied up. Would recommend to others.”

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Posted 4 years ago

“Everything is fine great service fitter was spot on and very polite got on with the job very professionally done the price was right the product is very good quality recommend them to anyone”

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Posted 4 years ago

“Service was excellent work carried out was very efficient and friendly work force cleaned up after windows were completed that’s all our windows and doors done by you well pleased with the prices would recommend you without hesitation”

Helpful Report

Posted 4 years ago

“Excellent service from start to finish Completely changed the front and back of the house with new windows, doors and guttering etc The installers were professional and couldn’t do more to help with access issues around the house and with any questions we had throughout the installation (they also created minimal mess which was a shock to us and tidied afterwards) Would definitely recommend to anyone needing the same house renovations”

Helpful Report

Posted 4 years ago

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Posted 4 years ago

“I have just had a Safestyle salesman visit to quote me for a Composite Front Door, after deciding the style and fittings etc this door would cost £3282.00 but could be discounted to £2138.00, however if I agree to complete today the price quoted would be £1820.00 with a fitting date of 30/10/2020. How on earth could the cost of the same door change over a matter of minutes when like quotes from other reputable companies are in the region of £1300.00 for a comparable door. Please be aware of this sales pitch. I do have the written evidence to support this Review PMc”

Helpful Report

Posted 4 years ago

“Awful experience with Safestyle. They came and replaced all our windows and two doors in June, and the installation was done very poorly. The trim was excessively large, none of the joints were mitred, there's silicone all over the window frames and trim, an end cap wasn't put on one of the sills, they attempted to fill a massive hole they made in the wall with silicone rather than re-plastering it, and it looks generally like shoddy workmanship. We had to chase them up repeatedly to get someone out to look at the issues we had, which took at least a month or so. Eventually when someone came out to make repairs he gave up half way through because he couldn't manage it by himself, and as he had removed some of the trim that was installed we're now left with a hole in our living room ceiling due to the installers ripping the windows out too quickly and causing a lot of damage. They're refusing to come out until mid November to rectify the issues, so that's 5 months after the initial installation. Despite numerous attempts to contact customer services we've had very little contact throughout, and they're not helpful at all. We highly doubt the job will be done to a satisfactory standard whenever they finally attend, however that is yet to be seen. We will never be using them again.”

Helpful Report

Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews