Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time using safe style, and as all other previous installations, this one again was top notch. The new door looks the bees knees and instantly noticed the difference in the hallway, excellent product and installation. My only gripe and this isn’t against any one person, was the lack of clarity and mentioning that the doorbell currently fitted wouldn’t be put onto the new door, so we were left with doorbell wires being left exposed. This is nothing that would prevent me using safety or again but an awareness for future installs, this should be mentioned to the customer. But overall, would use and recommend.”

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Posted 4 years ago

“Safestyle fitted French doors for me recently. Standard of product is really high and although I was initially worried as to how much mess there would be, I had no need to worry at all. The fitters were very processional and they cleaned everything and took away all rubbish. Very pleased and impressed with this company and their fitters and will likely use them again for porch windows and doors replacement.”

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Posted 4 years ago

“Excellent customer service from the first visit to discuss the project, to the delivery and fitting. I would highly recommend Safestyle UK.”

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Posted 4 years ago

“Very professional and friendly team. I would certainly recommend.”

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Posted 4 years ago

“From start to finish a professional polite experience from the initial consultation, surveyor and window fitters.”

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Posted 4 years ago

“Good service by fitters and product. Very happy with overall finish would recommend”

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Posted 4 years ago

“Everything was perfect from the surveyor to the installer who travelled from Exeter to PADSTOW was on site by 8am Installation perfect neat tidy workman very satisfied with product Many thanks John Bealing”

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Posted 4 years ago

“HORRFIC COMPANY AND STAFF My experience with Safe Style isn’t in regard to a sale but the actually people they hire and their staff, on the 21st of September I started my job marketing for safe style. When I arrived in the morning things were okay and I came to the realisation that I was the only female there for the day. We went out (there were 5 of us) and everything was okay for a while, they were talking about woman and having general “guy chat” I let it go over my head and thought nothing else off it. During lunch that’s when thing started to go downhill, we were all sat round a table outside where one of the two guys in charge was smoking marijuana, burning maggots and they were all talking about women they were seeing, were interested in and what they wanted to do to them. A part from some disgusting comment about women and talking about drugs it was also mentioned that he had to go buy “Viagra” of his “dealer” because it was cheaper than a pharmacy. This was also followed by comments such as “I drive past a rapeseed field sometimes and shout out the window I love the smell of rape in the morning” again making me feel very uncomfortable. After lunch we had to go back out again and I was put with the guy who smoked marijuana at lunch and then drove, I didn’t know what to do in the situation as again I was the only girl and felt to uncomfortable to say anything to anyone, I was texting my boyfriend who at the time was at work and was concerned for my safety. Once I got home we decided we needed to make a complaint so we tried to call and once we did some gentleman told us that we would get a phone call within 48 hours which we never received we then called again we were told that we would get another phone call as soon as possible which we never received record again a few days later and we were told that somebody would definitely be getting back in contact with us again nothing so then my boyfriend called today and spoke to somebody higher up where assuming, he was very blunt and rude to him and tried to turn the situation on me saying if I felt uncomfortable I should’ve got out the car and not having any sympathy not telling us anything that has happened or will be happening and we don’t know what to do hence why we are getting in contact with yourselves. The company is clearly very male dominated and I know that’s no excuse but that’s how it’s coming across the night this all happened I messaged the branch manager (who was on holiday but not out of the country) to get in contact ASAP which never happened. I’m extremely angry that they are not being considerate and I’m very disappointed in the company. The job it’s self is commission only but for the first 8 weeks you get a small basic wage, when I went for the interview I was told how amazing it is and money opportunities which I’m sure the is but it’s was a horrible horrible experience and I want to make it known so no one else (especially young females like myself) fall into the trap It’s now been three weeks we received a call last Monday saying 2 of the guys have been suspended, we were told we would receive another call by Wednesday and haven’t heard anything its now getting ridiculous. I’m aware this review is not in regards to a sale and purchase but more on the company its self and how they act in this situation.”

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Posted 4 years ago

“Very pleased with our new windows Very efficient and quick Very obliging Grant and Simon A job well done And cleaned up well when finished Thank you very much”

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Posted 4 years ago

“Absolutely poor after service, left with gaps and took over 2 months of construction calling to get anywhere, steer clear!!! Can putpaper from inside to outside and they kept saying it was watertight!”

Safestyle UK 1 star review on 10th October 2020

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Posted 4 years ago

“Very pleased with Windows. Price good. Window installers friendly & helpful. Cleared up really well. Would use again.”

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Posted 4 years ago

“Really efficient service and my doors is so lovely I’m really pleased”

Safestyle UK 5 star review on 9th October 2020

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Posted 4 years ago

“Shocking after service - left the property with holes between the walls and frames, the wrong sized sill so water just ran down the brick work and it took over 2 months and multiple promises of dates to repair not happening. If its done right first time great, if not shocking!”

Safestyle UK 1 star review on 9th October 2020

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Posted 4 years ago

“Both fitters were prompt and started work immediately but they were very messy, didnt really clean up and nothing was laid out on my wooden floor, their tools and things were just put straight on the floor, prep work was really non existant, good job fitting 7 windows and 1 back door but they were very young and didnt look like they had been doing it for very long. Paid a lot of money for this work and would have liked maybe a more experienced fitter.”

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Posted 4 years ago

“What went wrong 🥵Stay well clear of safestyle windiws ! Week 8 and still waiting for a window which was started ,the wrong size the wrong windows ordered , plaster broken off ,wrong size screws To hold window in , rain and wind coming in as never finished , 7 promised days of completion taken off work Waiting for installation,never turned up with Poor excuses .eventually when managed to get through , promises of manager calling back same day , the once he did,👍 the window still never happened, they take deposit remove window and that’s it !!!! Do not use these people Like us we had ; quotes and went for safestyle as house hold name, what a load of rubbish, this is left with my solicitors .”

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Posted 4 years ago

“The whole process was seamless from start to finish. Everyone was polite, informative and happy to help. The door looks great too! I would use the company again without hesitation.”

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Posted 4 years ago

“Had front door fitted, wrong handles fitted told would be fitted a couple of days later 3 weeks on still not fitted Still waiting return phone calls from two different members of staff and 3 emails Hiding behind COVID as reason for not not sorting things out No communication once they had been paid”

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Posted 4 years ago

“Fabulous windows, look great. Reasonable price. Smooth installation.”

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Posted 4 years ago

“Great service from begining to end, thankyou”

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Posted 4 years ago

“Paul and Paul the fitter were great, left no mess and finished windows and door to a high standard, they even put the curtains back.”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews