Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,938 Reviews

66 %

of reviewers recommend Safestyle UK

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Metrics

3.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had French doors and a new front door with side panels installed. The side panels had not been in a week when they just shattered. Sent email and response was "we will get back to you in 72 hours" that was a week ago still not response. After spending nearly 2 days finally get in touch with post sales and spoke to the most ignorant man ever. Was told that I would have to pay for the side panels myself as he assumed something had hit the glass. Now French doors will not shut properly. Their engineers are all busy and it will be 2 weeks before anyone can come out. WOULD NOT RECOMMEND THIS COMPANY TO ANYONE”

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Posted 4 years ago

“very good 5star fitters polite and helpfull top class very happy thank you”

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Posted 4 years ago

“Fantastic service from start to finish. Friendly staff, very understanding and aware of Covid impact. Very helpful and professional from start to finish. The windows themselves are beautiful, they make such a difference to the room and they are beautifully installed to a highly professional standard. Would highly recommend them to anyone and will be using them in the future.”

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Posted 4 years ago

“Replaced all windows and patio doors. Overall very pleased. The fitters were professional and friendly and tidied up well. Only negative was the filthy dust sheets which left some marks on the carpets. Some confusion with the scaffolders with two companies turning up. Better than none I guess.”

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Posted 4 years ago

“fairly happy with safe style and the front door. only concern is that the door handle is very stiff wen putting it into the locking position, was told by fitters that this is due to the seals being new but have recently noticed the door is slightly out of line with frame. The wife and i have no problem with it but if it was in a old persons house, they would. hopefully it will loosen up in time.”

Helpful Report

Posted 4 years ago

“Both the initial salesman and the installer were friendly, polite and helpful. They both insisted on wearing masks before entering my house which made me feel a lot safer. The work was done to a high standard and i'm very happy with my new door and windows, i'm currently looking for them to come back and do my front windows too.”

Helpful Report

Posted 4 years ago

“We chose Safestyle replacement double glazing and doors because we had seen the quality of the product when my son had Safestyle composite doors fitted four years ago. The Safestyle sales person arrived and measured our doors and windows we agreed a price which fitted our budget perfectly. One week later a surveyor called and measured our house for the installation. We agreed an installation date with Safestyle which suited us. One day before installation scaffold arrived and was erected for a difficult landing window. The installation teams arrived on time and set about laying protective sheeting on top of our carpets. With in an hour all windows and doors had been removed. The doors and windows I wanted to reuse were removed and stored safely in my garage. The new Safestyle windows, doors and French doors were expertly fitted by five craftsmen, you couldn’t fault their work. We were shown how to operate the fire escape bedroom windows, the door and window locks and when we were completely satisfied with their installation all the old doors and windows were removed and the house thoroughly cleaned. To summarise, Safestyle personnel wore COVID PPE at all times. The installation crews were polite, friendly and trustworthy. We now have first class modern replacement double glazing expertly fitted and a ten year warranty on everything. We would definitely recommend Safestyle for your replacement windows and doors.”

Safestyle UK 5 star review on 20th August 2020

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Posted 4 years ago

“Friendly, polite staff. Love my new doors, fitted quickly and tidied up after themself.”

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Posted 4 years ago

“We had a really good experience with Safe Style Windows. Everyone was very professional and understanding with the current Covid-19 situation.”

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Posted 4 years ago

“Pleasant and friendly to deal with.installed professionally by accomplished fitter who made light of minor difficulties.good professional job.recommended.”

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Posted 4 years ago

“Love our composite door! Fab service from start to finish”

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Posted 4 years ago

“Total job satisfaction and value for money. However the customer service was not very good.”

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Posted 4 years ago

“Amazing service! Especially the guy who fitted it Cleaned up afterwards too! Really pleased with my purchase Would use again!”

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Posted 4 years ago

“Very good quality windows and doors, stylish and at a great prices. Friendly staff, salesmen and very knowledgeable fitters. We have used Safestyle twice and will definitely use them again in the future. Highly recommend.”

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Posted 4 years ago

“Very pleased with our new door and windows. Professional and efficient service. Would definitely recommend”

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Posted 4 years ago

“From the Sales Man to the Surveyor and then the Installation team everyone was very clear in what needed to be done and listened to my needs. They were all impeccable and the installation was very good. Makes a change these days to be able to trust people . Well done”

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Posted 4 years ago

“The installers were polite and worked quickly and efficiently. The door and windows look brilliant and definitely worth the money.”

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Posted 4 years ago

“Excellent service and value. Installers were very efficient, punctual, polite and tidy. Highly recommended.”

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Posted 4 years ago

“The service we had was excellent from the the start with the sales rep and the surveyor and the fitter who was very efficient and professional, explaining everything very clearly. We are really pleased with the doors, makes such a difference to our home.”

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Posted 4 years ago

“From start to finish Safestyle UK were brilliant, their sales team, the surveyor and Mattie the fitter were of the highest standards. We love our new front door.”

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Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,938 reviews