Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Sales team and management at safestyle are TERRIBLE! the customer service Via head office isn’t much better. I had a broke tap, caused by the fitting of my windows, which was left for 3 weeks before they paid for someone to come out! That person I had to find as apparently the local branch were unable to. The fitters are great, but I would NEVER recommend safestyle to anyone.”

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Posted 4 years ago

“Very good. Completed ahead of date and ahead of time on the day. Pleased with the quality and fitting.”

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Posted 4 years ago

“I’m a returning customer to SafeStyle after having 6 windows fitted last year I returned to have a front door fitted. On both occasions the fitting was successfully completed with no issues the fitters were organised and cleaned up after them selfs. Iv recommend SafeStyle to friends and family who after seeing what Iv had installed have had there’s fitted by them too. Can’t recommend them enough Thank you SafeStyle”

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Posted 4 years ago

“Very odd sales pitch today. Salesman turned up only to advise that he could only proceed with me if my husband was with me! I said that wasn’t made clear when I made the appt. He phoned his boss who stated not to proceed. Salesman a nice enough guy who did tell me about the door products and that as a national company it doesn’t matter if certain areas don’t make profit as they have enough sales in London. This is not a good message, I want to deal with a company that cares and will do their very best for me. Anyway, I’ll save you the hassle Safestyle, I’ll go elsewhere for my new door.”

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Posted 4 years ago

“Brilliant work done by the staff at safestyle, love my new door and had a great chat with the installers. Would definitely recommend them to everyone.”

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Posted 4 years ago

“Salesman was lovely, friendly and wasn’t pushy. Fitting team came on time, friendly and cleaned up after them self. Windows look great very happy”

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Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

“I was looking for a new front door so I had quotes from three companies. Safe style gave me all the information I needed and explained everything in detail. I thought they were the best value for money with an excellent product. The whole process was easy and quick. I am so happy with the door it has transformed my house. Thank you to everyone involved. You were all helpful and polite.”

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Posted 4 years ago

“Great service from sales to installation, and quality work was Carried out on the installation. Will be using safestyle again.”

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Posted 4 years ago

“Everything was brilliant from good price from salesman to surveyor and fitter Ian doing the job on his own. Ian worked hard and cleared away mess and made sure I was happy with door. I am made up with it!”

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Posted 4 years ago

“salesman not familiar with products, but from surveyor to fitter to customer services 100% positive experience. absolutely excellent product at a very good price.”

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Posted 4 years ago

“The 2 jobs carried out by safestyle were done professionally The installer were polite the work was clean overall very satisfied”

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Posted 4 years ago

“Great windows very clean and tidy wood recommend to all friends and family beautiful front door”

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Posted 4 years ago

“Had all my windows and doors replaced they were very efficient and clean and tidy would recommend Safestyle UK to anybody that needs new windows good price”

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Posted 4 years ago

“Safestyle UK has carried out 2 jobs foe me the installer were pleasant the finishing work was clean I would recommend them to my friends great job!”

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Posted 4 years ago

“Just had my windows and doors fitted with SafeStyle and as the name says they are both very Safe and very Stylish!! We went for chartwell green windows and door and it looks fabulous!! The fitters were absolutely brilliant, a credit to safestyle, would definitely recommend as from start to finish my customer journey was effortless.”

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Posted 4 years ago

“Very happy with the service throughout. The salesman was very knowledgeable and explained the benefits and security aspects of the windows on offer. Customer service was polite and the fitting team arrived promptly and were very friendly, they left my property clean and explained the operation and about the guarantees etc. Since fitting I have noticed the noise levels in the rooms from outside have reduced and the rooms seem much brighter. Well done!”

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Posted 4 years ago

“Good product at competitive price, brilliant service, installation and after sales, friendly helpful staff”

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Posted 4 years ago

“The whole SafeStyle uk experience from sales to installation was excellent. Quality windows fitted expertly and mess free... more than satisfied !!!”

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Posted 4 years ago

“First, Installer came on time that was quoted to me, Name David, he was very polite and friendly. Felt at ease, knowing that I was going to get a good job done , (has I'm very fussy) . David got to work, until my door was completed. End results I was very happy with my neat and fitted door.”

Helpful Report

Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews