Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,939 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are absolutely delighted with our new wi Dow and front door. From start to finish Safestyle UK were very professional with no hard sell just genuine people. The fitters were brilliant and we’re genuinely proud of there work and took time to show us the quality finish inside and out. We would definitely recommend Safestyle UK to everyone and will be using them again in the future.”

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Posted 5 years ago

“I would not recommend this company. Had the windows installed in July and completed 6 weeks later. They decided to replace our french doors minus a lintel and tried to fob me off by saying it was not required. After contacting a structural engineer and FENSA, it turned out that a lintel was required as the installation was dangerous. They use contractors to install the windows and doors and have targets to meet inorder to quickly progress to the next job. The windows may be energy efficient but not the gaps between the windows and wall. Their complaint service is non existent. Rang and emailed the Customer Service Team and to this day still no call back. Personally, get the work done by a reputable local window installer.”

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Posted 5 years ago

“Don’t touch them with a barge pole Rude and very pushy salesperson.I Thought the days of aggressive sales were over.... not with this company. Absolute disgrace”

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Posted 5 years ago

“Had salesmen to give me quote started off at over 9 000 for 7?windows and 2 doors finally agreed on 7200 surveyor came measured up agreed fitting date as I told them wanted it done while I’m away paid a friend to be there to let them in get back from holiday with friends that wanted to see new windows only to find out they hadn’t done them so definitely wouldn’t recommend this company so still looking for reputable company to do then for next time I m away also arranged with neighbour for scaffolding to go on her drive as she was away to”

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Posted 5 years ago

“Our windows were fitted beginning of October. We are still waiting for issues to be resolved. They don’t answer emails or return phone calls. All told Safestyle falls very shout of it’s Customer Service standards. When the surveyor eventually came out to check the installation - why don’t they have an automatic quality check - he was quite appalled by the standard of fitting and noticed issues that we had not! We are still waiting for his report; resolution to our complaint and a refund for a lintel that’s was not used! Our neighbour has withdrawn an order following our problems!”

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Posted 5 years ago

“Safestyle provided an amazing service and product. Their fitters were fantastic and thorough. My porch has been transformed with safestyle doors and windows and the whole look of the outside of my home looks beautiful. I’m thrilled I couldn’t be happier.”

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Posted 5 years ago

“Great service from start to finish. Both the salesman and installer were prompt, friendly and polite. I had 3 windows and a door fitted. They appear to be good quality and my house feels warmer and it is certainly quieter. The installer did a great job and cleaned up well after himself. I will return to Safestyle when I can afford to get the the rest of my windows replaced.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Great service and fantastic work done throughout”

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Posted 5 years ago

“Absolutely first class from start to finish. Very friendly and efficient fitter who tidied up after fitting the door. Lovely, quality door..........very pleased and would not hesitate to recommend to family and friends. A*”

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Posted 5 years ago

“Efficient and reliable. I will highly recommend”

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Posted 5 years ago

“Perfect job thanks”

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Posted 5 years ago

“The customer service has been very good, friendly and efficient. We had a very large window installed for a good price and will be returning for more windows as the work done was of quality.”

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Posted 5 years ago

“I was very happy with the service provided. Done a fantastic job on my windows and doors. I would recommend safestyles to family and friends as you wouldnt fine a better service then safestyles.”

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Posted 5 years ago

“Absolutely fantastic service, brilliant product and very professional installation”

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Posted 5 years ago

“Happy with all aspects of the job done to replace a window and both of the outer doors sales surveyor and fitting was first class all very friendly and nothing was to much trouble”

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Posted 5 years ago

“I am very pleased with all aspects of my purchase from the sales right through to the installation of my new window and both outer doors Installers very friendly very little mess and cleaned up at the end of the job”

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Posted 5 years ago

“Fitter done lovely job and was very understanding”

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Posted 5 years ago

“Friendly service throughout. Everything was done to our choice and taste. Professionalism personified. Site left very clean. To crown it all there’s a ten year guarantee.”

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Posted 5 years ago

“Excellent service from start to finish. The surveyor was very professional and the installer was efficient and left my house in a tidy state. I’d recommend to anyone”

Helpful Report

Posted 5 years ago

Safestyle UK is rated 3.6 based on 1,939 reviews