Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,939 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant absolutely love my new windows and door 😍 smooth sailing from start to finish every person that has spoke to me and came to it my windows in we’re lovely.”

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Posted 5 years ago

“Product good, process good, service good - fast response to enquiry, expert survey and competent fitters created a happy customer and made the paying part worthwhile!”

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Posted 5 years ago

“Fast and efficient service from start to finish. All staff involved in my installation were helpful and friendly. I would strongly recommend Safe Style UK to anyone thinking of replacing their doors and windows.”

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Posted 5 years ago

“Very pleased with two doors I ordered from start to finish, the work was completed with a very nice finish am very very happy,They also cleaned and tidy they mess 😀”

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Posted 5 years ago

“Very pleased with our new windows. The Installation was amazing. Very quick and efficient and neat and tidy. Would highly recommend.”

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Posted 5 years ago

“Very quick and polite fitters Really pleased with results Clean and tidy and even took my blinds down What’s not to like 👍”

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Posted 5 years ago

“excellent quality excellent service”

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Posted 5 years ago

“AMAZING NICE AND CLEAN WORK”

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Posted 5 years ago

“Salesman was ok, surveyor was ok, fitting ok (albeit one workman was a clever so and so) but I was left with mess to clear up as "we don't carry a vacuum with us" and their work sheeting ripped and left mess all down my stairs! One of my handles was broken when it was unpacked, so a date was arranged for a reorder and fitting. Sadly no one turned up to fix things. By this time one of my new windows was failing to close properly and another was leaking slighty, so a call to customer services was made. After being in a queue for 45mins and being transferred to the tech department a new date was arranged. Yet again a no show!! I was assured that someone did indeed arrive and got no reply at the door - both myself and husband were home all day and no chance of missing the door bell. Third time lucky and a month after initial fitting a workman did eventually turn up and all my problems are cured. On the plus side I have a direct phone number and I am on first names with a gentleman in the tech department. This will save having to sit in a queue via customer services. I shall be needing a couple of doors soon - will I be using Safestyle?? - quite honestly I'm really not sure at this point. With all this said, I do like the style, colour and look of my new windows and they are receiving nice comments from the neighbours.”

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Posted 5 years ago

“Satisfied from start to finish gentleman that came out first couldn't have wished for better really helpful and friendly wish i could remember his name gentleman that fitted the door again very friendly all round so happy love my new door looking at some windows next will definitely use you again one happy customer 😁”

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Posted 5 years ago

“Second time we have used Safestyle. Really pleased with our new windows. Fitter arrived before time to unpack. He was quick, efficient and cleaned up afterwards.”

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Posted 5 years ago

“We recently used safestyle to advise, supply and fit a new front door. They supplied on time a beautiful door, removed the existing, and fitted our new lovely door without any mess, fuss, or bother. All finished in three hours. What a good job it was, and very well done Safestyle.”

Helpful Report

Posted 5 years ago

“John helped us choose the windows and door, according to price and quality. The fitters arrived promptly on the day, erected scaffolding and fitted our new windows. They took all the old windows away and left the house clean. We’re delighted with our smart-looking, new windows and the house is so much warmer. I’d be confidently able to recommend Safestyle. Many thanks!”

Helpful Report

Posted 5 years ago

“We are delighted with our new windows and french doors the customer service was first class from the rep to the guys who put the windows in. Fast and efficient and cleaned up any mess. My house is now lovely and warm and the windows look great. I will be recommending Safe style to family and friends thanks”

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Posted 5 years ago

“fantastic experience from start to finish also peice of mind with 10 year guarantee”

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Posted 5 years ago

“fantastic from start to finish also peice of mind with 10 year guarantee highly recommended”

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Posted 5 years ago

“Safestyle this was second job done by them as last time very informative and honest advised of price and options of payment including interest free loans at affordable price advised of window options and the next steps surveyor booked in very quickly again very professional advised of extra job needed to make safe was quoted a price for the extra work via email and confirmed by phone advised of fitting date installation day arrived early very quick professional at all times polite and courteous told how the windows open close lock etc.. Cleaned and tidied before leaving made sure happy with job.. Very good highly recommend well done”

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Posted 5 years ago

“When the deadlock on our old door fell, locking us out of our house, which ended with a locksmith drilling the lock we had no choice but to buy a new front door. This was not a cost we expected or something we had considered. After internet searching I made an enquiry on the safestyle website about cost and within minutes we had a call and an appointment booked for that afternoon. The “salesman” was professional, understanding and knowledgeable. He could have pushed us into buying a much more expensive door but DIDN’T. He sympathised with our situation and offered a sizeable discount. Two days later a surveyor came and accurately measure. 10 days later a bespoke door was fitted. The fitter explained his work throughout and left area tidy, including taking the old door for recycling. With clear communication throughout, a reasonable price, a suitable product, quick timescale, recycling and ease of payment I would not hesitate to recommend or use safestyle again!”

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Posted 5 years ago

“Best windows best price best service.”

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Posted 5 years ago

“Great service end to end.”

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Posted 5 years ago

Safestyle UK is rated 3.6 based on 1,939 reviews