Safestyle UK Reviews

Name: Safestyle UK
Rating: 3.62

3.6 Rating 1,935 Reviews

66 %

of reviewers recommend Safestyle UK

Company Reviews

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Metrics

3.6

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Safestyle UK 1 star review on 10th August 2023

Chenda Morrow

Safestyle UK 1 star review on 2nd December 2022

Steve Kennedy

Safestyle UK 1 star review on 24th November 2022

Anonymous

Safestyle UK 1 star review on 8th November 2022

Thomson

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fitter arrived on time. Very happy with the installations of two doors. He left no mess and all was left very clean and tidy.”

Helpful Report

Posted 4 years ago

“I'm sorry that I have to give you one star to give a review. I wouldn't of given you any at all. I've been to a friends house today and the quality of the materials and the workmanship is a disgrace. I personally wouldn't want you lot working next door to me, the whole job is a shambles. Get your money and run should be your moto. Weeks they have been waiting for you to come back and there's NO sign of you. The sooner you close your doors the better for everyone!”

Helpful Report

Posted 4 years ago

“First time as a customer with Safestyle. Excellent customer service, price, product and installation. Highly recommended.”

Helpful Report

Posted 4 years ago

“1st a Helpful sales rep, then a thorough and swift survey followed by a short time lapse between order and installation. Finally Friendly, clean and tidy door fitters and a smashing door at the end of the process. Thank you”

Safestyle UK 4 star review on 5th August 2020

Helpful Report

Posted 4 years ago

“Good service. Fitter is friendly and professional. Clean work. Happy with safe style uk. Thanks.”

Helpful Report

Posted 4 years ago

“They reel you in with what they claim is a high quality composite front door with an amazing secure locking system and give you "the warranty" for your own peace of mind. Yes, their doors are aesthetically pleasing to a degree, until they fall apart for no reason! Twice now the lock has jammed. Once leaving me unable to get into the house and once leaving me unable to get out of it. Yes, someone came out to sort this on both occasions but why is it even happening?! And now the frames around 2 of the windows on the door have begun to crack, one has pieces falling off which shows the glass panel in between. Not very secure at all. Its been decided, by Safestyle, this is not covered by the warranty. So in order to get it fixed I need to pay. But this is not accidental damage caused by myself or anybody making deliveries to my property. This is poor material that weakens over time in sunlight. I do not recommend this company at all and I will not be using them again. I encourage everyone thinking of getting a Safestyle door to read the small print and don't fall for any of their cold caller BS. I am sure the positive reviews here are for new installations. Give it time, they will go wrong.”

Helpful Report

Posted 4 years ago

“Efficient door installer, who was very tidy. Not the cheapest company but definitely got quality.”

Helpful Report

Posted 4 years ago

“We were not advised at ordering that finance was an option, we then tried to organise this over the phone to be told it takes 3 weeks to set up and therefore our order wouldn't arrive when needed (current door had a huge gap at top). So we had to proceed with paying in full. Fitters arrived at 8am, but we were told 9 to 1... May not seem an issue but my husband worked until early hours of the morning so that potential extra hour wouldve been good!! No phone call saying when fitters were coming though. Fitters were fast, but chain smoked their way through the job - therefore no covid precautions of a mask. Overall expensive, and lacked customer service support. Door looks good but wish we had time to shop around for a better deal.”

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Posted 4 years ago

“Excellent service from start to finish.All covid policies followed.Very happy with our new look.Thank you SafeStyle”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Very pleased with the windows and door that got fitted, promptly arrived got straight on with the work clean and tidy and kept to the social distancing rules very pleased.”

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Posted 4 years ago

“Great service and great products”

Helpful Report

Posted 4 years ago

“Great service, good fair prices, second time we have used them and been very happy on both occasions, would recommend to all”

Safestyle UK 5 star review on 3rd August 2020

Helpful Report

Posted 4 years ago

“We have just had the front of the house windows done . It is the 3rd time we have used safestyle. They are efficient and a good way of paying for an expense that is not always planned. The workman were very friendly and exceptionally tidy . Will definitely be using them again and would definitely recommend them”

Helpful Report

Posted 4 years ago

“The door was installed a week later after a confirmed installation day and it was delivered without a spy glass although I’ve discussed it in detail with the pre-installation team. The person that installed the door was trying to get out of putting the door number on the door as he did not want to spend time and effort on drilling the door! I had to persuade him. He then forgot to put up the door knocker. I spent 48 mins trying to get through to the customer care on the phone only to be told that their systems are down and that I have to contact them via email! Although the door itself is good and the work was done well, the actual experience of care has left me disappointed.”

Helpful Report

Posted 4 years ago

“From start to finish safe style were superb. The surveyor was friendly, quick and efficient in measuring up. The fitters arrived early and started on the dot. They ran us through everything they were doing to do and then set about doing it. When they were done they took us around all the windows and doors and explained what they had done. They cleaned up after themselves and it looked like they had never been. The result is a really nice looking door that is fitted really well and the 3 replacement windows look amazing. All in all a great experience and would recommend them to anyone”

Helpful Report

Posted 4 years ago

“Fast and efficient very pleased with my French Door back door and 2 new windows they look amazing. My fitters were very nice and chatty cleaned up all the mess very pleased”

Helpful Report

Posted 4 years ago

“Efficient survey, the front door was expertly installed at the allocated time, very pleased with the result! Very easy to lock yourself out!!”

Helpful Report

Posted 4 years ago

“The whole process with safestyle ran smoothly from start to finish. Negotiating on price, continued help and advice, the fitters doing a professional job and follow up from the company has all been great with nothing to fault.”

Helpful Report

Posted 4 years ago

“Brilliant customer service and amazing installation of the front door. So please of the style of the door. Would definitely recommend this company to friends and family. Thank you”

Helpful Report

Posted 4 years ago

Safestyle UK is rated 3.6 based on 1,935 reviews