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Safestyle UK Reviews

3.6 Rating 1,935 Reviews
66 %
of reviewers recommend Safestyle UK
3.6
Based on 1,935 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Safestyle UK 1 star review on 10th August 2023
Chenda Morrow
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 2nd December 2022
Steve Kennedy
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 24th November 2022
Anonymous
Safestyle UK 1 star review on 8th November 2022
Thomson
292
Anonymous
Anonymous  // 01/01/2019
Turned up on time, fitted door safely
Helpful Report
Posted 4 years ago
Fabulous start to finish. Brilliant sales team, exceptional fitting teams.
Safestyle UK 5 star review on 7th August 2020
Helpful Report
Posted 4 years ago
Excellent workman ship. Fitters were polite and cleaned up after themselves. Plus followed the Covid rules
Helpful Report
Posted 4 years ago
Our guy that visited was friendly and professional. The doors fit perfectly and are good quality
Helpful Report
Posted 4 years ago
Good job done quickly
Helpful Report
Posted 4 years ago
Excellent service from first contact to final fitting Installation team were helpful, Professional and complied with all Corvid=19 rules Delighted with everything
Helpful Report
Posted 4 years ago
due to covid 19 the communication was very good. When fitters came they they did the job very well and cleaned up after them. All in all very pleased with my door and the service
Helpful Report
Posted 4 years ago
From start to finish the service has been AMAZING! Felt happy along every step. The install guys were fantastic. Thanks
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Posted 4 years ago
The installer was highly professional and did a great job. Highly recommended! It took a little longer to get an installation date however the order was placed during the lockdown so not your fault. Thank you for great service:)
Helpful Report
Posted 4 years ago
Excellent service from salesman to fitter. Love our door. Thank you.
Helpful Report
Posted 4 years ago
I have had several purchases of replacement windows and composite doors from Safestyle. Not sure how the goods and service I received could have been surpassed. The salesman, store manager, surveyor and various fitters have all been extremely helpful and professional and could not have been nicer people to deal with. The prices undercut all the competition that I obtained quotes from and I am more than satisfied with their products. I would have no hesitation in recommending them and they would be my first port of call for any further future requirements.
Helpful Report
Posted 4 years ago
very good doors the two fitters were also very helpful only two problems spy hole was make for some one 5ft 11 I am 5ft 7 so much too high for me to see out some on e is calling to put in a further spy hole lower down this was one item we did not check with the fitters as they forgot to ask also 2 doors work great but the front door is very stiff to open the fitter did say it would get better, it has not so the gentleman who called about this survey say they would return to fix this problem. except for this am very pleased with all 3 doors I do not mind if you do not show this review as I felt I needed to let you know so that the fitters could return very quickly
Helpful Report
Posted 4 years ago
Excellent service, fitters very tidy & considerate. Love my new window & door, Thankyou
Helpful Report
Posted 4 years ago
I had a new back door fitted. Im really pleased and fitter was very professional.
Safestyle UK 5 star review on 6th August 2020
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Posted 4 years ago
Fitters were very friendly, worked quickly and cleaned up well after themselves. Would recommend. Next is back door!!!
Helpful Report
Posted 4 years ago
Survey conducted during height of the covid lock down with care and awareness of all aspects of infection prevention Used ppe and cleaned all and surfaces he came in contact with. Never breached social distances. Dispite cancellations due to our extended lockdown we were kept informed and when it was possible the windows were fitted efficiently and quickly The fitter was considerate of all infection prevention directives. The work was finished and everywhere scrupulously cleaned on completion. At this moment we have no complaints about service and fitting and trust that will remain so.
Helpful Report
Posted 4 years ago
Good service from start to finish. Love my new door . Friendly efficient fitter all tidy after the job was done excellent!
Helpful Report
Posted 4 years ago
Ordered a front door. They cancelled the delivery 3 times due to messing up the order ! Customer service is non existent. Would never go near these again
Helpful Report
Posted 4 years ago
From the time of calling for a free quotation, to the point of installation and completion, we have been guided and staff have in constant communication. The installers came on time and finished the job in good time. They also ensured that all the windows are installed with high standard specification. A job well done. Thank you, will definitely recommend to family and friends.
Helpful Report
Posted 4 years ago
I’ve had several faults with my window installation and still waiting for the remedial work to be compleated. Also when the back door arrived and fitted there was a 10mm gap at the top and bottom , Two more doors were ordered both faulty , the fourth door arrived today and when fitted a 10mm gap top and bottom, having finally got to speak to a manager he was so condescending about the all thing putting the blame on someone else , surely as a manager the buck stops with him.!!! So I would advise anyone thinking of having Safestyle to fit your windows think twice.
Helpful Report
Posted 4 years ago
Safestyle UK is rated 3.6 based on 1,935 reviews