Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,411 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,411 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy to do this will for my family (Saveuy+Darouny & Sithpraseuth)”

Helpful Report

Posted 1 year ago

“One of the most complicated and drawn out processes I have ever done. Using words like unfettered/encumbered/intestacy/attested/bespoke just to name a few are not usual every day words and the response I got when talking to the online help desk seemed to have been read out of a manuel and not intellagible at all. I recieved 14 pages for a relatively simple will that has in the past fit on one page. I would not recommed SafeWill and now wish I had not paid the $80 to buy it.”

Helpful Report

Posted 1 year ago

We are sorry to hear that you found the experience difficult, Brenda. We strive to make the product as user friendly and easy to understand as possible, whilst still upholding the validity of what is an important legal document. The output is a comprehensive and thorough Will, unlike what you could typically expect from a Will kit or other simple Will documents, but appreciate that this can be overwhelming. Please let us know if we can chat through any of the details of the Will with you and discuss your feedback further.

Posted 1 year ago

“We found the process very simple to use and are very happy with it. We are travelling soon, for a few months, and it is reassuring to have everything in order. The cost is more than reasonable at this time of year (EOFY) and we are very pleased to have found Safewill. Thank you.”

Helpful Report

Posted 1 year ago

“Upon loosing my husband of 57 years left our family crushed Having the care and support all the way and keeping me informed all the time from his pick up from his nursing home to his destination for cremation . Safe will delivered us peace and security knowing his care was in their hands . Thank you to all the peace we found at this time . Your support cradled us Thank you one and all , know when my time comes my sons know of what I want . That’s safe will again God bless Big hugs Irene Smith”

Helpful Report

Posted 1 year ago

“Easy website, well structured and simple process, low cost, no hidden gotchas. I was apprehensive starting but so glad 30 minutes later that I had taken the opportunity. Will be recommending to others and looking forward to reflecting on what I’ve decided for now and refining as needed.”

Helpful Report

Posted 1 year ago

“Very straight forward process. Generous offer via Oxfam. I had no hesitation trusting this platform and will recommend it to others. thank you”

Helpful Report

Posted 1 year ago

“Straight forward”

Helpful Report

Posted 1 year ago

“Very easy to make a will. Reviewed within days, and approved. You can review and change it all online, which is so much easier than trying to get in to a lawyer. I recommend Safewill to anyone.”

Helpful Report

Posted 1 year ago

“Super quick and easy. Love the prompts for add ons of power of attorney and being able to save docs.”

Helpful Report

Posted 1 year ago

“It doesn't get any easier than this. All required information was prompted. Quick turnaround when the will was submitted for checking. Inexpensive and ongoing costs are good value considering ours is a living document that will probably require amendments on an ongoing basis. The portal is ideal for keeping a second copy. The process is very slick and help available if needed. Highly recommended.”

Helpful Report

Posted 1 year ago

“Very easy process and straightforward. Very professional. Thank you for making it so easy for me.”

Helpful Report

Posted 1 year ago

“A beautifully designed process to produce a good document securely. So efficient.”

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Posted 1 year ago

“Husband and I had been putting this off for years. This process made it so easy. I completed it in 20mins. Each section is easy to understand and its very thorough. Husband was also on board and commented that its great process. Well done for making wills easy, understandable, relevant and a seamless to update.”

Helpful Report

Posted 1 year ago

“A great way to keep everything you need for an easy way to handle your wishes in the one safe place after you pass”

Helpful Report

Posted 1 year ago

“This company won’t let you edit your information then when you don’t follow through and purchase and ask them to delete your personal information they have the Cheek to say this won’t happen for six weeks .What do they need to keep people s personal information for , I’ll be complaining to consumer affairs Not on after the Optus and Medibank hack I’ll be going to a solicitor to do my will”

Helpful Report

Posted 1 year ago

We're very sorry to hear you were disappointed with the service. A member of our team called you last week and we understand this has since been resolved. Please reach out if there's anything further we can support with.

Posted 1 year ago

“Thankyou Safewill ,myself and my sister would gladly and highly recommend you for your work so professional and showed us empathy in such a stressful time so thankyou again from Lisa and Leanne Mazzotta.”

Helpful Report

Posted 2 years ago

“I was very impressed by the professional services provided to our family at this very sad time of my fathers passing. I dealt mainly with Emily and she was very helpful and guided me through the process. The price was also affordable. Thank you.”

Helpful Report

Posted 2 years ago

“I tried once before to write my Will . With Safewill it worked and it was free. Thankyou Safewill.”

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Posted 2 years ago

“This was a remarkably easy and straightforward process. Very professional and very 21st century.”

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Posted 2 years ago

“Absolutely fantastic service. Mum passed away late at night was able to contact someone that night and arrange for pick up from hospital early the next morning nursing staff commented on how nice the man treated mum. Alexa then kept us up to date with all the details of cremation then when mums ashes were available delivered them personally to my daughters house with the death certificate in about 10 days. I can’t tell you how grateful we are for the fantastic service provided at a great cost. So comforting when you’re a grieving family. Alexa went above and beyond. Highly recommend.”

Helpful Report

Posted 2 years ago

Safewill is rated 4.9 based on 1,411 reviews