Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,409 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

Write Your review

Tell us how Safewill made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy for me to understand , the web site was great to navigate , and knowing I could chat , if in trouble , which I wasn’t was reassuring . I am going to recommend this company to my family. Great work Safewill👏🏻👏🏻”

Helpful Report

Posted 4 years ago

Carole, thank you for your very kind review. We are thrilled to hear that you found our platform easy to use and seamless!

Posted 4 years ago

“Safewill was an cost effective, efficient and easy way of ensuring my will was put in place to protect my family in the event of an accident or me passing suddenly.”

Helpful Report

Posted 4 years ago

Thank you Leon! Glad we could help you put a plan in place 👍

Posted 4 years ago

“Steps were easy to follow. Excellent customer service.”

Helpful Report

Posted 4 years ago

Thank you Michelle, it was a pleasure talking to you 😊

Posted 4 years ago

“I would have to agree with most reviewers experiences in that it couldn't be easier. When I had a question (there is a handy messaging box on the website) Adam go back to me withing a minute or two.”

Helpful Report

Posted 4 years ago

Thanks Peter, always happy to help!

Posted 4 years ago

“User experience, simplicity”

Helpful Report

Posted 4 years ago

Thanks for the review, Kieran! Always happy to help.

Posted 4 years ago

“Safewill was so easy to use and there was someone on the chatline to offer assistance and answer my questions when needed. Would recommend!”

Helpful Report

Posted 4 years ago

Thank you for your very kind review, Lesley. We are thrilled to have been able to assist you with writing your Will!

Posted 4 years ago

“Excellent communication and customer service. Super simple and easy to use. Extremely happy with experience and price is by far the best on the market. Very happy customer!”

Helpful Report

Posted 4 years ago

We are delighted to hear you enjoyed using Safewill, Margeaux! Thank you for your review, we really appreciate it.

Posted 4 years ago

“Easy to use even for me who is a bit computer illiterate, and the price is great so much easier than going of to the solicitors”

Helpful Report

Posted 4 years ago

Mary, it's so good to hear you found Safewill a great and simple solution for writing your Will. Our mission is to make Wills accessible and affordable to all, so we are glad we were able to help you with the process!

Posted 4 years ago

“Incredibly user-friendly service. Online help was fantastic, very happy with overall process.”

Helpful Report

Posted 4 years ago

Thank you for your kind review, Catherine! We are always happy to help and glad you were able to write your Will with us.

Posted 4 years ago

“Super easy and quick to write. Straight forward process. Great customer service! Also price is better than other companies!”

Helpful Report

Posted 4 years ago

It's great to hear that you found our Will-writing process easy and affordable, Muhammad. Appreciate your review!

Posted 4 years ago

“This was super easy and quick to write. Received a link from my partner who also used Safewill and highly recommended to me to use, I was pleasantly surprised how straight forward the process was.”

Helpful Report

Posted 4 years ago

We are so happy you and your partner found our platform easy to use, Sarah. Thank you for your very kind review!

Posted 4 years ago

“Quick and easy to use! Reasonable price. Great customer service”

Helpful Report

Posted 4 years ago

Great to hear you found our platform affordable and user-friendly, Karlie! Thanks for the review!

Posted 4 years ago

“Safewill have really nailed the user experience of writing a will online. The process is easy to follow and provides a chat function to ask for help if required at any stage. Really pleased to have discovered Safewill and I'll certainly be recommending them to family and friends. Don't delay get your will written today!”

Helpful Report

Posted 4 years ago

Thank you for your very kind review, Rob - we are so glad we were able to help you with the process of writing your Will with ease!

Posted 4 years ago

“Simple, fast and very straightforward! Also, priced very reasonably.”

Helpful Report

Posted 4 years ago

It's so great to hear that you are pleased with our platform, Tom. Thanks for the review!

Posted 4 years ago

“Thank you safewill your product was easy to use an very efficient service an delivery within 48 hours I survived my surgery for cancer today but went into theatre with peace of mind knowing if I did not survive my affairs were in order Once again thank you all Regards Mick Neale”

Helpful Report

Posted 4 years ago

Mick, we're thrilled to hear that the surgery went well, and are glad that we could give you some peace of mind heading into the theatre. Good luck with recovery and we'll be here to help as required! 💪🏼

Posted 4 years ago

“Straightforward and clear steps to follow. Very easy to use.”

Helpful Report

Posted 4 years ago

Thank you so much Skye!

Posted 4 years ago

“I'll add to the 99% of viewers to recommend Safewill. Easy to read. Easy to follow. Easy to fill out. Service was excellent and Fair less expensive in enaging a lawyer! 5 star Thank you.”

Helpful Report

Posted 4 years ago

Thanks so much Adam, we really appreciate the kind words!

Posted 4 years ago

“Awesome to deal with, friendly staff and good value AAA+”

Helpful Report

Posted 4 years ago

Thank you so much Scott! 🚀

Posted 4 years ago

“Very user friendly and great customer service!”

Helpful Report

Posted 4 years ago

Thank you Hannah! Glad we could help

Posted 4 years ago

“A very easy online experience. I am yet to receive my copy to print out - but so far, so good!”

Helpful Report

Posted 4 years ago

Thanks so much Susan!

Posted 4 years ago

Safewill is rated 4.9 based on 1,409 reviews