Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,408 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Safewill made an important life document, that needed to be completed, easy and straightforward to finalise. I had been putting it off for years as I was worried about how hard the process and the cost of employing a solicitor to complete the documentation would be. Safewill made it so easy and stress-free from start to finish. I had a few questions and queries to ask and the online chat helped me with instant answers provided by a lovely lady named Tali, only too eager to go above and beyond to help me complete the task. She is truly wonderful at putting your mind at ease and answering your questions, no matter how silly you think they are. Once our wills were completed and downloaded, it was only a matter of getting them witnessed and uploading back to the Safewill website which can then be accessed by our executors later on down the track when needed. It gives me great peace of mind to know my boys will be able to complete all the paperwork that is needed on our passing with our wishes written in black and white and no need to have to hunt through our personal papers to find what will be required by law at such an emotional time already. My advice is to complete your Will today with Safewill, it's easier than you can imagine and so worth the peace it will bring you.”

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Posted 3 years ago

Deborah, we love reading reviews like yours. We are always here to help you with your Will-writing process and are so glad you chose us to manage your affairs and protect your life's work. Thank you for your review, and please reach out if you need a hand with anything else!

Posted 3 years ago

“It was so quick and easy. The online chat was very quick to answer my questions and I felt safe in using the website. I saw the advert on tv first off and deliberated over who to chose st john ambulance wills or Safewill. St.Johns were going to come to my home but I don't like visitors so I'm glad I chose Safewill and the process was easy. Would highly recomend them to anyone deciding to do a will.”

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Posted 3 years ago

Sharon, thank you for choosing us! We are so pleased to hear you had a wonderful experience using our platform, we greatly appreciate your review.

Posted 3 years ago

“So easy so helpful Thank you for providing such a fabulous service for an affordable price”

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Posted 3 years ago

You are most welcome, Liz. Thank you for your review and congrats on submitting your Will!

Posted 3 years ago

“I would like to see the will so I can print it out and I see nothing I’m not happy”

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Posted 3 years ago

“Easy. The proof of how good the will is will be when I'm no longer here! But service right now, easy enough being electronic.”

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Posted 3 years ago

Thanks for your review, Sara. We are so glad you were able to manage your affairs using our platform!

Posted 3 years ago

“Cost effective, stress-free and very professional result. Achieved in the privacy of own home and at own pace, fully supported. The ability to make unlimited ongoing amendments for a small annual fee is invaluable to ensure the Will continues to remain ‘up-to-date’. Brilliant concept.”

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Posted 3 years ago

It's so great to hear that you were able to tick your Will off of your to-do list using our platform, Kathryn. Thank you for your very kind review and please don't hesitate to reach out if you need a hand with anything!

Posted 3 years ago

“Safewill was very easy to understand and complete. More than happy with the service.”

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Posted 3 years ago

We're thrilled to hear, Frank. Thank you for your review!

Posted 3 years ago

“Very easy to understand and complete. Very happy with Safewill.”

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Posted 3 years ago

Thank you for your review, Catherine. We are so glad to hear you were able to write your Will with us!

Posted 3 years ago

“I filled the form in a simple way but they wrote the will in a very professional way and very simple for me and the executors to read and understand.Kept me informed and phoned me also to confirm my wishes in the will.My wife also made a will with Safewill.We are both extremely happy with Safewill and definitely recommend them.”

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Posted 3 years ago

Thank you, Rajesh! We are so pleased to hear you were so satisfied with our service.

Posted 3 years ago

“"I was a bit unsure about making out a will online, however Safewill's process made it easy. During the process there were explanations regarding each step and when I had a problem, I went on the chatline to request assistance. The chatline is amazing and I didn't have to wait very long for the answers, which was a bonus. Also, once my husband's will was completed, Safewill mirrored it to my will, making it extremely easy and fast for me to finish the process. I definitely recommend this amazing service.”

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Posted 3 years ago

We are thrilled to hear you had a seamless experience with us, Helen. Congrats on writing your Will and thank you for your kind review!

Posted 3 years ago

“I have been putting off doing my Will for quite some time as I thought it would be extremely difficult but Safewill made the online version such an easy process. Thankyou one very happy customer.”

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Posted 3 years ago

Great to hear you were able to tick your Will off of your to-do list with us, Ann-Maree. Thank you for your review!

Posted 3 years ago

“Have been putting off creating a will because of the cost, effort and it's a topic that many don't talk about. Safewill was so simple and easy, if I had know how easy it was I would have done it sooner. Took me about 40 mins to complete and my advice to anyone about to go through the process. Make sure you have your assets list before hand so you can create the will in one hit and not have to do an update later.”

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Posted 3 years ago

Thank you for your review, Wayne. We are a phone call away if you need absolutely anything and are so glad you found our platform easy to use!

Posted 3 years ago

“The process was easy to follow, if any queries did occur then the online chat service was extremely courteous and helpful. Service and price all very reasonable. I will certainly be recommending Safe will to my friends and family. Thank you”

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Posted 3 years ago

We are always here to assist, Peter. Thank you for your review and congrats on writing your Will!

Posted 3 years ago

“Very simple process very happy with this service.”

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Posted 3 years ago

We are so glad, Sheron. Thank you for your kind review!

Posted 3 years ago

“The online process was easy to follow,and when you have a query,the online chat platform is extremely helpful. The overall service was speedy and efficient.”

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Posted 3 years ago

We're glad to hear you were able to efficiently write your Will with us, Peter. Thanks for your review and take care!

Posted 3 years ago

“Easy to use, clear instructions”

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Posted 3 years ago

We're so glad to hear, Sabena. Thanks for your review!

Posted 3 years ago

“Clear instructions and easy to use. Feedback provided on my Will was useful information regarding my overseas assets.”

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Posted 3 years ago

We're always here to help. Thanks for your review, Michael!

Posted 3 years ago

“The process of filling in the details of the will was quite simple and, when I needed assistance I obtained it quickly through on-line chat. The price was discounted by 20% as a special offer, and at $152 was excellent value. Turnaround time from submission of the draft and receipt of the final version was two business days, again excellent service. Their persistence and follow-up were useful in getting me to complete the will. The web site was easy to understand. The Safewill process was a refreshing change from the usual.”

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Posted 3 years ago

Phil, it is so great to learn that you had an excellent experience using our platform. We are always here to assist you and thank you for your review kind review!

Posted 3 years ago

“I haven’t heard from anyone as yet. But as far as the will goes. I found your site easy to understand. Thank you.”

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Posted 3 years ago

Gracey, thanks so much for your review! Review takes between 1-2 business days, so feel free to check your Safewill account now as your Will should be ready to go :)

Posted 3 years ago

“Easy to use. Run by knowledgeable, supportive, and conscientious staff.”

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Posted 3 years ago

Michelle, thank you so much for your review. We are so glad we were able to assist!

Posted 3 years ago

Safewill is rated 4.9 based on 1,408 reviews