Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.86

4.9 Rating 1,413 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,413 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SO glad I finally did this! Safewill has made writing a will so easy :)”

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Posted 3 years ago

So glad we could help :)

Posted 3 years ago

“I was happy with Safewill”

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Posted 3 years ago

“Fast and easy.”

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Posted 3 years ago

Yay! Thanks Sangita, that's exactly how it should be :)

Posted 3 years ago

“The customer service is excellent.”

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Posted 3 years ago

Thank you for your review Rachel :)

Posted 3 years ago

“Fast, easy and secure!”

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Posted 3 years ago

Thank you, Sherry! So glad you found the process and platform so easy to use.

Posted 3 years ago

“Super easy too do, thank you”

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Posted 3 years ago

Thank you for your fantastic review, Penelope!

Posted 3 years ago

“Was very easy to use and having direct access to someone to ask questions was great 😊”

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Posted 3 years ago

Thank you, Kay! We are so pleased to know our team was able to support you in completing your Will :)

Posted 3 years ago

“Very happy with service and quality and price”

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Posted 3 years ago

Thank you, Claire, happy to know you were satisfied with our service :)

Posted 3 years ago

“Now I have an up to date will. Easily completed online. System take you from section to section. With hints of what to put, if your unsure. Outstanding value. I can update anytime for the next 12 months. Thanks.”

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Posted 3 years ago

Thank you for your review Nicki! So glad Safewill made your Will writing experience so easy for you :)

Posted 3 years ago

“Fantastic service. It makes creating your will fast, easy and affordable.”

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Posted 3 years ago

Thank you for your review Giles, so glad we could help!

Posted 3 years ago

“Was incredibly easy. Suggestions were given so you didn’t forget things. I’ve needed to do a will for a long time and I can’t believe how quick it was. Highly recommend.”

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Posted 3 years ago

Thank you Melissa for your kind review :) Glad we could help you tick this off your to-do list!

Posted 3 years ago

“The web-based user experience is first class. Everything is made easy, and it doesn't take much time.”

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Posted 3 years ago

Thanks so much, Shaun! We are so pleased to hear you were pleased with our online service. Your Will is on its way!

Posted 3 years ago

“No hassles, simple and easy. Recommend.”

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Posted 3 years ago

Thanks so much for this review Deborah :)

Posted 3 years ago

“Such a simple process, highly recommended. Only took around 15 minutes... Less time than it would have taken to drive to a solicitor's office and much cheaper!”

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Posted 3 years ago

Thanks Dave! We are so glad to hear :)

Posted 3 years ago

“I'm still waiting for my will!! I first heard about Safewill on A Current Affair where it was advertised as being for free up until the end of March 2021. So I acted on that offer as I had been planning to update my will. However, once I had typed all of my details into their program, it required me to pay $99 to complete my will. I paid the $99, even though it was advertise as for FREE. My money has been paid over to their account, however and I'm still waiting to receive my will! I have since received notification that I'm almost completed my will... I replied to that email, saying I had completed my will, and now I receive this review! ????”

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Posted 3 years ago

Hi Colleen, We are sorry to hear about this experience. It seems as though the problem has now been resolved and you were able to access your Will. A member of our team will be in touch today to ensure your needs are met and you are satisfied with your Will :)

Posted 3 years ago

“Great and easy Service to use”

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Posted 3 years ago

Thank you for your review Jeanette :)

Posted 3 years ago

“It is so easy to set up your will through safewill at a great price as well. Only takes a short time, no pressure to go through it. Any questions you can call or chat live. If you do not have a will or need a new one I highly recommend everyone to use safewill for peace of mind for yourself and your family. Thank you!”

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Posted 3 years ago

Wow! Thank you so much, Wendy for your kind review :) We are so pleased to know you were happy with the Safewill process and platform.

Posted 3 years ago

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Posted 3 years ago

Wow! Thank you so much, Wendy for your kind review :) We are so pleased to know you were happy with the Safewill process and platform.

Posted 3 years ago

“The easiest, most intuitive process! I've been putting it off for a while, making excuses that I didn't need one because I don't have many assets. I saw an ad on instagram for Safewill and thought I'd try it. I was finished within 15 minutes, the price was fantastic and the staff were super helpful. They offered to help me over the phone but I was happy just speaking to them on the live chat - I really liked that I had that option though. 1000% would recommend!”

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Posted 3 years ago

Thanks so much, Amelia! Our goal is to ensure anyone can write their Will in with ease and affordability :) So happy we could help.

Posted 3 years ago

“Wonderful service , easy and very straightforward.”

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Posted 3 years ago

Thank you, Rebecca, happy to hear you were pleased with our service :)

Posted 3 years ago

Safewill is rated 4.9 based on 1,413 reviews