Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,408 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, easy and secure!”

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Posted 3 years ago

Thank you, Sherry! So glad you found the process and platform so easy to use.

Posted 3 years ago

“Super easy too do, thank you”

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Posted 3 years ago

Thank you for your fantastic review, Penelope!

Posted 3 years ago

“Was very easy to use and having direct access to someone to ask questions was great 😊”

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Posted 3 years ago

Thank you, Kay! We are so pleased to know our team was able to support you in completing your Will :)

Posted 3 years ago

“Very happy with service and quality and price”

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Posted 3 years ago

Thank you, Claire, happy to know you were satisfied with our service :)

Posted 3 years ago

“Now I have an up to date will. Easily completed online. System take you from section to section. With hints of what to put, if your unsure. Outstanding value. I can update anytime for the next 12 months. Thanks.”

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Posted 3 years ago

Thank you for your review Nicki! So glad Safewill made your Will writing experience so easy for you :)

Posted 3 years ago

“Fantastic service. It makes creating your will fast, easy and affordable.”

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Posted 3 years ago

Thank you for your review Giles, so glad we could help!

Posted 3 years ago

“Was incredibly easy. Suggestions were given so you didn’t forget things. I’ve needed to do a will for a long time and I can’t believe how quick it was. Highly recommend.”

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Posted 3 years ago

Thank you Melissa for your kind review :) Glad we could help you tick this off your to-do list!

Posted 3 years ago

“The web-based user experience is first class. Everything is made easy, and it doesn't take much time.”

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Posted 3 years ago

Thanks so much, Shaun! We are so pleased to hear you were pleased with our online service. Your Will is on its way!

Posted 3 years ago

“No hassles, simple and easy. Recommend.”

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Posted 3 years ago

Thanks so much for this review Deborah :)

Posted 3 years ago

“Such a simple process, highly recommended. Only took around 15 minutes... Less time than it would have taken to drive to a solicitor's office and much cheaper!”

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Posted 3 years ago

Thanks Dave! We are so glad to hear :)

Posted 3 years ago

“I'm still waiting for my will!! I first heard about Safewill on A Current Affair where it was advertised as being for free up until the end of March 2021. So I acted on that offer as I had been planning to update my will. However, once I had typed all of my details into their program, it required me to pay $99 to complete my will. I paid the $99, even though it was advertise as for FREE. My money has been paid over to their account, however and I'm still waiting to receive my will! I have since received notification that I'm almost completed my will... I replied to that email, saying I had completed my will, and now I receive this review! ????”

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Posted 3 years ago

Hi Colleen, We are sorry to hear about this experience. It seems as though the problem has now been resolved and you were able to access your Will. A member of our team will be in touch today to ensure your needs are met and you are satisfied with your Will :)

Posted 3 years ago

“Great and easy Service to use”

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Posted 3 years ago

Thank you for your review Jeanette :)

Posted 3 years ago

“It is so easy to set up your will through safewill at a great price as well. Only takes a short time, no pressure to go through it. Any questions you can call or chat live. If you do not have a will or need a new one I highly recommend everyone to use safewill for peace of mind for yourself and your family. Thank you!”

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Posted 3 years ago

Wow! Thank you so much, Wendy for your kind review :) We are so pleased to know you were happy with the Safewill process and platform.

Posted 3 years ago

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Posted 3 years ago

Wow! Thank you so much, Wendy for your kind review :) We are so pleased to know you were happy with the Safewill process and platform.

Posted 3 years ago

“The easiest, most intuitive process! I've been putting it off for a while, making excuses that I didn't need one because I don't have many assets. I saw an ad on instagram for Safewill and thought I'd try it. I was finished within 15 minutes, the price was fantastic and the staff were super helpful. They offered to help me over the phone but I was happy just speaking to them on the live chat - I really liked that I had that option though. 1000% would recommend!”

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Posted 3 years ago

Thanks so much, Amelia! Our goal is to ensure anyone can write their Will in with ease and affordability :) So happy we could help.

Posted 3 years ago

“Wonderful service , easy and very straightforward.”

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Posted 3 years ago

Thank you, Rebecca, happy to hear you were pleased with our service :)

Posted 3 years ago

“Everyone needs a Will. Tell someone you love today! It's so fast and affordable and it's reviewed by a Solicitor. Safewill, thank you for giving me the opportunity to do this when I haven't had the means to for so many years. I'm so grateful.”

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Posted 3 years ago

Thanks, Rene! So glad to know we have happy customers out there spreading the word!

Posted 3 years ago

“Safewill makes an expensive and outdated will-writing process easy and affordable. I would definitely recommend it to anyone who doesn’t have their affairs in order and wants that piece of mind.”

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Posted 3 years ago

Thank you, Darby! We are so glad to hear you were able to write your Will with ease using our platform :)

Posted 3 years ago

“Excellent service, quick and concise and prompt . I would most certainly recommend the Safewill product which is also good value for money.”

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Posted 3 years ago

Thank you so much for your lovely review Julie! Your Will is on it's way :)

Posted 3 years ago

“A simple, quick and cost efficient process. A bit of an overkill on the signatures needed though”

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Posted 3 years ago

Thank you for your review, Karen, unfortunately, this is the correct signing process that all valid wills must follow. This is to ensure your Will to be validated in accordance with Australian Law :)

Posted 3 years ago

Safewill is rated 4.9 based on 1,408 reviews